Jill M. Heins
32583 Hanna Avenue
Warsaw, MO 65355
Home: -
Education
M.A. Museology B.A. Art History and Archaeology
University of Illinois minor in Anthropology
Springfield, Illinois University of Missouri at Columbia
1989 1986
Employment
September 2018 - Freelance Proofreader
Current
I proofread and beta read manuscripts on a freelance basis. Most of my jobs are novels, but I also proofread quite a few veterinary and art books.
October 2015 -Customer Support Specialist-
October 2016PEAK-Pro
Olathe, Kansas 66061
After moving to Warsaw, Missouri in 2015 I began working remotely for PEAK-Pro instead of Premiere Global, but my co-workers remained the same.
October 2007 -Customer Support Specialist-
October 2015Premiere Global Services (PGi)
18103 West 106th Street
Olathe, Kansas -
I led teleconferencing calls for an international conferencing center. This entailed introducing the speaker to the audience and running the question and answer portion of the call. In May of 2011 I was awarded the difference maker award, a company-wide award recognizing contribution to service excellence.
October 2004 -Administrative Assistant-
April 2007Leawood Baptist Church
8200 State Line Road
Leawood, Kansas 66206
I managed the office, edited and designed the monthly newsletter, and served as the equipment troubleshooter. I had a variety of diverse duties, from creating Sunday's PowerPoint illustrations to organizing funerals.
April 2003 –Administrative Assistant-
May 2004The Kemper Museum of Contemporary Art
4420 Warwick Boulevard
Kansas City, Missouri 64111
I performed general administrative duties for the Deputy Director, Walter Reich Dietrich. This entailed keeping his calendar, preparing for board meetings, and dealing extensively with the public.
March 1999 - Editorial Assistant -
April 2003 Thomson Veterinary Healthcare Communications
8033 Flint
Lenexa, Kansas 66214
I found reviewers and technical editors for each magazine article and assisted the editors with correspondence and fact verification. I input each technical editor's manuscript revisions into the article template. This position also entailed the organization of the student representative program, in which company representatives at U.S. and Canadian veterinary schools introduced TVHC publications to future veterinarians.
January 1997 - Publications Assistant -
September 1998 The Saint Louis Art Museum
1 Fine Arts Drive
St. Louis, Missouri 63110
This position involved editing museum signs and publications, including bulletins, catalogues, invitations, and announcements. I installed signs announcing exhibits and events, and created as well as maintained a subscription database.
May 1996 - Administrative Assistant -
December 1996 Art Classics, Ltd. (The Missouri office has since closed.)
Maryland Heights, Missouri
I checked each art order for accuracy after it arrived in the sales office and subsequently faxed it to the factory in Trenton, Illinois. I answered customer service inquiries and made weekly reports to our sales representatives regarding new orders received and invoiced. This was a fast-paced and detail-oriented position.
November 1994 - Administrative Assistant -
May 1996 Missouri Arts Council
Wainwright State Office Complex
815 Olive Street, Suite #16
St. Louis, Missouri 63101
I worked closely with council members as well as artists, and assisted with the plethora of paperwork involved in grant requests. I collected diverse information for a council book, approximately 300 pages in length, compiled three times a year. I also assisted with state conferences, where I staffed the information desk and made numerous travel arrangements.
June 1993 - Secretary -, ext. 250
November 1994 Concordia Seminary (LCMS)
801 DeMun Avenue
St. Louis, Missouri 63105
This position involved assisting Dr. Robert W. Weise, chair of pastoral ministry and the life sciences, in research and editing. I regularly used the seminary library and local medical library collections for publication research. In addition, I administered and scored psychological tests taken by seminary students. Dr. Weise has since retired.
October 1989 - Senior Educational Program Associate -
April 1991 The Metropolitan Museum of Art
1000 Fifth Avenue
New York, New York 10028
I administered the Group Reservations Division and trained the paid as well as the volunteer staff. Additionally, I supervised the school entrance, a separate museum entrance specifically for groups. I organized group tours and arranged for docents--I supervised the volunteers who staffed the information desk in the education area.
February 1989 - Curator -
July 1989 Mercantile Money Museum
Mercantile Tower
7th & Washington
St. Louis, Missouri 63101
I assisted the president with research for his publications about the history of American money, gave tours, and organized as well as maintained the museum library.
References available upon request
