Jila Puda

I have 2 years and 6 months of experience as a CSR in the Financial account, where we handle disputes, email escalations, and conduct fraud investigations. I also handled Sales and Cancellations using Salesforce or CRM related tools. And a well-trained credit bureau in Canada. Apart from that, I also have 3 years of experience as an Office Staff Secretary, and I prepared quotations, invoices, AR, Vouchers and Job Orders. I also handle preparing yearly inventory for the company's products and services.