Jil Tolentino

JIL PATETICO -A+ VIRTUAL ASSISTANT - - - RIZAL, PH Dedicated and efficient Virtual Assistant with a proven track record of delivering exceptional administrative and operational support to clients. Skilled in managing dayto-day tasks and providing professional communication. SKILLS WORK EXPERIENCE Administrative Support Operations Manager Organization Skills American Automation | Jun 2022 - Jun 2023 Communication Skills Customer Service Tech-Savvy CERTIFICATE Social Media Marketing for Beginners Udemy Financial Accounting Fundamentals Coursera Introduction to Social Media Marketing Coursera Amazon Troubleshooters Bootcamp Online Seller Solutions Overseeing and managing the day-to-day activities to ensure smooth operations. Coordinating various departments, optimizing processes, and ensuring efficiency and productivity. collaborate with different teams, such as scheduling and human resources (HR) to streamline operations, set goals, and monitor performance. Improving operational processes, implementing best practices, and driving overall success by effectively managing resources and maximizing operational efficiency. Security Dispatch American Automation | Dec 2019 - Jun 2022 Involves monitoring and coordinating security operations and receiving and responding to incoming security calls, alarms, or incidents. Efficiently dispatch security personnel or emergency services to the appropriate locations, ensuring a prompt and effective response. Responsible for monitoring and maintaining logs and records of incidents, and providing accurate and timely updates to relevant parties. Managing and directing security resources. EDUCATIONAL HISTORY REFERENCE Marynel Domingo Graphic Designer | Luxury Home Magazine -- DIPLOMA IN COMPUTER SCIENCE Gateways Institute of Science and Technology | 2012 DIPLOMA IN COMPUTER SCIENCE Graduated in 2012