Jikku Thomas

JIKKU THOMAS Kerala, India |-,- |- Professional Summary A reliable hardworking professional with almost 3 years of experience in Human Resource Industry and Business Development. Skilled in customer service, training, organizing and public speaking. Strong consulting professional with a Master of Business Administration – MBA focused in Human Resource Management/ Personnel Administration from one of the leading B-School under Mahatma Gandhi University. Skills • Performance Management • Excellent communication • Decision Making • Training & Development • Business Development • Business administration • Organizing • Leadership • Negotiation • Computer Knowledge Work History Business Development Trainee 02/2020 to 05/2020 BYJU’S Think & Learn Private Limited - India • Cultivated strong relationships with new clients, while maintaining existing client relationships. • Collating and maintaining client information in the CRM database. • Fixing Appointments: Once both parties get the message across and satisfied, appointments should be decided so that you get to show your product to the customer or lead to see if it will be beneficial for them. • Assist with drafting business plans, sales pitches, presentations, reference material, and other documents as required. • Monitored employee performance and developed improvement plans. • Managed multiple projects concurrently and meet deadlines. • Demonstrate strong interpersonal skills with the ability to engage effectively with various levels of management, staff, and clients. • Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service. • Work closely with internal team to deliver business services with high level of customer satisfaction. HR Coordinator & Soft skills Trainer 2017 to 2020 HCLD – Himaharsham Centre for Leadership Development – India • Facilitates day to day classes to assist students in gaining knowledge and soft skills needed to secure employment • Instructs students in job seeking, application procedures; resume writing, interview preparation and job retention skills and attitudes • Edited and assembled training materials and reports to meet client requirements. • Prepares weekly reports through mail to HCLD office • Respond to internal and external HR related inquiries or requests and provide assistance. • Maintain records of personnel- related data (payroll, personal information, leaves turnover rates etc.)in both paper and database and ensure all employment requirements are met • Support the recruitment/hiring process by sourcing candidates, performing background checks, assisting in shortlisting, issuing employment contracts etc. Overseas Student Consultant 06/2015 to 12/2015 Manjoorans Study Abroad, Kerala – India • Provide support to the students to find out the best course, best college and the best country for studies • Also suggests alternatives to students who fail to get selected in the university/course of their choice. • Assist and guide the students in arranging for educational loans from reliable banks Projects Completed • Conducted an organization study at DUROFLEX MATTRESSES PVT.LTD, Alappuzha • I have done my Internship & Project on the topic “COMPARISON BETWEEN ERP HR PRACTICES & CONVENTIONAL HR PRACTICES at VEEKESY FOOTWEARS CALICUT Achievements & Awards • Best Trainer award for the year 2018 from HCLD • Bagged FIRST PRIZE in MIMICRY consecutively for 3 years at the KERALA STATE SCHOOLS’ YOUTH FEST • FIRST PRIZE for PRODUCT LAUNCH competition conducted by Alphonsa College, Palai • BEST MAGAZINE EDITOR of MG University (2nd Prize) in the year-. • KOTTAYAM UNION PRESIDENT of AKHILA KERALA BALAJANASKHYAM – Asia’s largest student organization (An initiative of Malayala Manorama) • College cricket team captain during my academic period • Convener for the NATIONAL LEVEL MANAGEMENT FEST 2017 conducted by Girideepam College • Student coordinator of Panel Discussion conducted by Girideepam Business School on the topic “Women Entrepreneurship in Kerala” Languages Known English, Malayalam, Tamil Education Master of Business Administration: Human Resources 2017 Mahatma Gandhi University - India Bachelor of Science: Computer Applications Mahatma Gandhi University - India 2014