Jihan Alizsa Mina

 jihan alizsa miÑa Nickname: Jam Contact PHONE:- EMAIL:-Hobbies Acquiring new skills Listening to music Watching Netflix series or movies Learning new recipes BASIC iNFORMATION AGE: 26 YEARS OLD BIRTHDAY: AUGUST 09, 1994 GENDER: FEMALE CITIZENSHIP: FILIPINO RELIGION: ROMAN CATHOLIC CIVIL STATUS: SINGLE EDUCATION General Emilio Aguinaldo National High School- She’s a consistent Honor Student. She was a Rover Scout during her early years in High School. She also directed a class play such as “Romeo & Juliet” and own adaptation of the Disney Movie “Enchanted” during her last two years in High School. Iyagan Elementary School- She graduated as a Valedictorian. She’s a consistent Honor Student – Top 1. She was always representing the school for any Division Contest such as Spelling Bee, Math Wizards, etc. WORK EXPERIENCE Transworld Systems Customer Service Philippines LLC - Associate 04/2018 – 11/2020 Account: CHOICE HOTELS. I have been part of the team since 2018 where I took calls for 10 months then joined the email team as a Customer Experience advocate. ePerformax - Account Specialist 03/2017–10/2017 Account: PAYPAL. We deal with member’s account on Tier 1 like account setup, password reset, etc. until I got upskilled to Tier 2 where we deal with transactions like sending and receiving money, payment holds, etc. Telus International Philippines Inc – Resolution Specialist 05/2016–11/2016 Account: MATCH.COM. This is a dating site based in US where I worked as a Resolution Specialist which is considered as SME post. Convergys - Technical Support Representative 09/2015–01/2016 Account: WINDOWS 10. This is the time when Windows 10 was launched and was part of the pilot team who assists customers through chat.