You know what? Let's talk about you.
How do you sustain your strategic capability, your customer's need and maintain your value chain?
How do you use your core competences to create competitive advantage which comes from successful management of resources, competence, and capabilities?
I am Chinenye, a resourceful Customer Service and Support Specialist with over 6 years of progressive experience where I help Business owners to determine the critical success factor for their products and services. I help companies to utilize CRM tools where I resolve over 90% customer's inquiries and support
I have a professional and positive phone manner, I can provide email support, ticket and phone support and I firmly believe in fully comprehending customers needs in order to achieve customer satisfaction.
I also provide a wide range of Administrative Services including data entry, transcription, internet research, and email support. I have good knowledge in Microsoft Word, Excel, Google Docs, Google Calender, Google Spreadsheet and Desktop.
I am more than willing to learn about products and services to help me provide the best possible support to customers.
I am available for the short or long term and pride myself on delivery high quality, fast and accurate services.
Services I provide and premium software tools
Communication and Project Management: Teams, Zoom, Slack, Trello, Monday, Asana, Godaddy
Time Management: Clockify, Calendly,
CRM Salesforce: Zoho, Zendesk, Freshdesk, Intercom, Hubspot.
I praise respect and treat others just as I would want to be treated. Once it is Customer Service, I provide nothing less than world class and the best.
Let’s hop on a strategic call to discuss your project further and make sure we are great fit to work together.
LET'S TALK ASAP!