Jica Roa

Hi, my name is Jai, and I’m a healthcare support professional with experience in both scheduling coordination and medical documentation. In my previous role, I manage staff rosters, handle complex intake processes, and ensure shifts are properly matched based on client needs and provider qualifications. Alongside that, I verify patient information, maintain accurate records, and support compliance with healthcare standards.

I work in a fast-paced environment where last-minute changes and urgent requests are common, so I’ve developed strong organizational skills, attention to detail, and the ability to stay calm under pressure. I’m comfortable multitasking, communicating with both clients and clinicians, and ensuring smooth coordination of services.

I’m highly dependable, detail-oriented, and fully prepared to work night shifts. I’m excited about the opportunity to contribute my skills to a team that supports quality patient care through accurate and efficient back-office operations.