I am a Chemical Engineer by profession with 5 years of experience as Operations Analyst and 2 years' experience as a remote Customer Support Specialist. My job as an Operations Analyst requires in-depth analytics of daily reports to further enhance and maintain day-to-day operations. I have advanced knowledge in using excel for data and statistical analysis that aids my decision making process. I have a Lean Six-Sigma Yellow belt and FMEA certification as tools for my continuous development as a professional.