JHO N SAINT G . LOVI NO
C O N TA C T--
P RO F I L E
To leverage my strong communication skills, problem-solving abilities, and
extensive abilities to contribute to a dynamic and customer-centric organization. I
aim to enhance my skills to support the organization in any way possible and
contribute to the organization's growth.
-Quezon City, Philippines 112 1
WO R K E X P E R I E N C E
Customer Service Representative
S K I L LS
Ibex
09/2023toto
Present
09/2023
10/2024
. Shipping and delivery support representative for Amazon providing assistance
Interpersonal Adaptability
Time management
Troubleshooting
Team player
Marketing
Target-driven
and technical support to our drivers to ensure successful delivery of parcels and
documents.
. Mastered process knowledge to maximize delivery success and improve
process efficiency of delivering products.
Sales Affiliate Marketer
Actinium Group
03/2023 to 05/2023
. Independent marketer who partners with businesses to promote products.
. Stayed up to date on the latest marketing developments and trends through
regular research and networking on LinkedIn.
. Studied and identified best media channels to market specific products and
services.
MS Office Proficient
Assistant Electrical Personnel
Can work with minimal supervision
Romago Incorporated
07/ 20 22 to 09/ 2 02 2
. Provide support and assistance to one or more skilled electricians.
E D U CA T I O N
Administrative Clerk
National Housing Authority
09/2018 to 11/2018
Bachelor of Science in Electrical
Engineering
. Supporting an office including phone calls, email, calendar management,
Eulogio Amang Rodriguez
Institute of Science and
Technology
Fraud Operation Analyst - Doordash
2023
LA N G UA G E S
English
Filipino
internal communication, preparing reports, maintaining office equipment and
office support.
10/2024 to 06/2025
Telus Digital
• A Fraud Analyst at DoorDash is responsible for investigating potential fraud
cases, analyzing data to identify trends, and developing strategies to mitigate
risks, while also collaborating with other teams to improve fraud prevention
measures. They play a critical role in protecting DoorDash's platform and
ensuring a smooth user experience for customers and merchants.