Jhon Patrick Mariano Padua

JHON PATRICK PADUA- #17 McArthur Highway Bila Sison, Pangasinan EXPERIENCE Associate Customer Support Sutherland Global Service • Resolving phone and Email customer inquiries EDUCATION • Processing and logging incoming calls into the CRM system BS Entrepreneurship • Assist client by demonstrating the use of goods and programs PHINMA UPANG COLLEGE and answering any question they may have URDANETA (undergrad) Urdaneta City 2019 - 2021 SENIOR HIGH SCHOOL PUCU, Urdaneta City ON THE JOB TRAINING ORIX METRO LEASING AND FINANCE CORP. URDANETA CITY NOV – DEC 2018 • 2017 - 2019 Recording and updating details of prospective and existing landlords and tenants into computer database swiftly SKILLS • Maintaining and storing documentation accurately. Customer Service • Accepting rent payments, security deposits and other applicable Problem Solving fees. • application information Adaptability Collaboration Time Management Completing lease application and assisting with verification of STUDENT FACILITATOR PHINMA – UPANG College Urdaneta, Urdaneta City / JUNE 2019 – MAY 2021 • Assist in faculty and staff advisors in explaining specific program Critical Thinking curriculum and providing individualized help with course Handling Pressure selection Leadership • Facilitate the acculturation and transition of incoming students into the University of Pangasinan community by fostering a welcoming environment, providing knowledge about University SEMINARS FINANCIAL PLANNING Urdaneta City, Nov. 2019 resources, and sharing their own experiences. • Work with school staff to interpret test results for the improvement of student instruction and achievement. • Greeted visitors and determined to whom and when they could speak with specific individuals • Prepare and submit reports as required by the school system.