Jhomiel Rada De Guzman

JHOMIEL RADA DE-182 November St. Purok 2 Silverio Cmp. Brgy. San Isidro Sucat Paranaque OBJECTIVE: To take a new step of reaching my passion and dream while earning and be able to provide the needs of my family. To learn, be more productive and be competitive in every path along my way. PERSONAL INFORMATION: DATE OF BIRTH: BIRTH PLACE: GENDER: CITIZENSHIP: CIVIL STATUS: HEIGHT: WEIGHT: LANGUAGE: July 15 1995 Metro Manila Female Filipino Single 5’4 Ft. 54 kg Filipino and English MOTHER: FATHER: Jhona Rada Melchor Dailo de Guzman WORK EXPERIENCE: COMPANY: POSITION: DATE: Telephilippines (Teleperformance) Customer Service Representative (US Telco Account) March 5 , 2019 – February 22, 2020 COMPANY: POSITION: DATE: Concentrix Accounts and Billing Advisor 1 (International) August 10, 2020 COMPANY: POSITION: Upwork Freelancer EDUCATIONAL ATTAINMENT: TETIARY: Colegio de San Gabriel Arcanghel San Jose Del Monte Bulacan (2 Semester-) SECONDARY: Sapang Palay NHS ALS Accreditation and Equivalency Passer of 2014 Green Valley Academy (3rd-4th year-) Eastern Bacoor NHS (1st-2nd year-) ELEMENTARY: Queens Row Elem. School -) SKILLS • • • • • TRAITS Computer literate English Proficient Fast Typing Good Communication (Oral and Written) MS Office & Tools Literate God Fearing Flexible Work Ethic Determination and Persistence Honest SHORT COURSES FROM LINKEDIN LEARNING PATH (CERTIFICATE OF COMPLETION) Become a Customer Service Specialist Certificate Customer Service Foundation Certificate Building Rapport with Customer Certificate Call Control Strategies Certificate Handling Abusive Customer Certificate Serving Customer Through Chat and Text Certificate