Jhoe Mark A. Asaytuno
Marketing Specialist
Email:-Skype: zayts003
Education: College Graduate (Bachelor of Arts in Peace Studies)
Address: JB Alegre St. Legazpi City Philippines
Experience: 10 years of total experience
Softwares/ Webtools /Websites Experience
Powerpoint, MS Excel, MS Word.
Blue Pumpkin, Forecasting and Scheduling, Impact 360, I3, Cisco Webview, CMS, AVAYA.
Salesforce, Agentmarketing.com, HAR.com, Zillow.com, Realtor.com, Trulia.com, MLS
Matrix.
Facebook, Instagram, Twitter, LinkedIn.
Buffer, Canva, Weebly, ASANA.
Constant Contacts, Gmail, Google Sheets, Google Docs, Google Calendar.
Excel Funtions: Vlookup, Hlookup, Conditional Formating, Graphs, Table, Computations,
Pivot, Macro.
Marketing Specialist
Marketing Director – Valeria Affinito (March 2017 - September 2017)
Industry:
Specialization:
Role:
Mortgage Loan Originator
Digital Marketing
Social Media Manager
Email Marketing
Web Lead Generation
Mobile Marketing
Admin Tasks/CRM Management
Virtual Assistant
Assitant of Richard Smith (April 2016 - January 2017)
Industry:
Specialization:
Role:
Real Estate Business Coach/ Mortgage Banker
General Virtual Assistant
Social Media Manager
Web Lead Generation
Appoitment Setter
Marketing Assistant
Admin Tasks/CRM Management
Virtual Assistant
Assitant of Robert Reeves (Dec 2015 - Apr 2016)
Industry:
Specialization:
Role:
Mortgage Loan Officer
Appointment Setter
Social Media Manager
Appointment Setter
Outbound Caller
Admin Tasks
Workforce Specialist
Infosys BPO Limited (Nov 2011 - Sep 2015)
Industry:
Specialization:
Role:
Call Center / IT-Enabled Services / BPO
Workforce Management
Workforce Management
Scheduler
Reports Analyst
Real Time Analyst
Capacity Planner
Customer Service Representative
Cognizant Technology Solutions (Jan 2010 - Oct 2010)
Industry:
Specialization:
Role:
Call Center / BPO/ TELCO
Customer Service and Technical Service
Assist Tier 2 agents with regards to order management
process
Back office support for sales department
Process order flow in the system.
Dispatch and schedule technicians to assist the customers for
the installation of the product.
Customer Care Specialist
IBM Daksh (Sep 2007 - Sep 2008)
Industry:
Specialization:
Role:
Call Center / BPO/ Airline Industry
Customer Service
Provide customer service to the travelers of United Airlines.
Reservation Customer Service Agent
Answer general inquiries on Frequent Flyer Program.