Jhoanna Marie Villarina

JHOANNA MARIE VILLARINA VIRTUAL ASSISTANT CONTACT- Goal- oriented and Multi- tasker Virtual Assistant with excellent communication service skills. I am a results-driven Virtual Assistant dedicated to delivering excellence and exceeding client expectations. My passion for organization, problem-solving, and collaboration drives me to consistently deliver exceptional results. With a focus on efficiency and effectiveness, I strive to contribute meaningfully to every project and client interaction - Sta Cruz, Marihatag Surigao Del Sur EXPERIENCE Jas- Indulge- Technical skills Data entry & Web Research Canva Graphic Design Video Editing Lead Generation Social Media Management Customer Service SKILLS Communication Time Management Email management IT knowledge Detail-oriented Reliability Creativity Appointment Setter Scheduled appointments and maintained calendars for multiple team members, ensuring efficient time management and coordination. Communicated effectively with clients to confirm appointments, reschedule as needed, and address any concerns or questions. Implemented organizational systems to streamline appointment scheduling processes, resulting in improved efficiency and client satisfaction Virtual Assistant- Managed Instagram account, including content creation, scheduling, and engagement strategies to enhance brand visibility and engagement. Interacted with followers, responded to inquiries, and fostered positive relationships to promote customer satisfaction and loyalty. Collaborated with team members to develop creative campaigns and promotions to drive traffic and increase sales. EDUCATION Multitasking BACHELOR OF SCIENCE MAJOR IN FINANCIAL MANAGEMENT Learning Agility - Adaptability North Eastern Mindanao State University Research Skills