Jhoana Marie Isidro

SKILLS Trainer - E-learning|Customer aftersales support| Product Development|QA test| User case testing| E-learning Product maintenance| Research and lead generation| Handle partnerships opportunities| Project management| Graphic design| Video editing| Email| SMS JHOANA ISIDRO Empowering Women | Freelancing with Impact | Project Manager| Community Manager| SMM | Graphics | Video Editing Experienced professional with 9 years in publishing, specializing in educational materials. Skilled Business Virtual Assistant for CEOs and Health/Life Coaches, Nurses. Proven expertise in Marketing| Social Media Marketing| Social Media Content Creation, Community Community Management Management, and ensuring customer satisfaction. TOOLS RELEVANT EXPERIENCE Real Estate | May 2024- September 2024 Social Media Manager | Email Marketing Email campaigns and newsletter SMM captions creation Email Campaigns and newsletter Social media content creation Video editing Post Scheduling Functional Medicine| August 2023 - February 2024 Digital Marketing Specialist| Community Manager Social Media Content Creation Content Planning - Content Calendar Graphics (Canva) Video editing (Capcut) Social Media Content Scheduling Online Event preparation Online Event support EDUCATION BACKGROUND Slide Deck creation Assist in Webinar automation (Active campaign) Bachelor of Science in Information Sending email via Active campaign Technology Landing page creation City College of Calamba, 2011 Community management Members approval Answers inquiries via DM and comment Assists members requests Online portal management (Membervault) Medical Spa | July 2023- October 2023 Business Virtual assistant|SMM|Graphics Email campaigns and newsletter SMM captions creation Email Campaigns and newsletter Social media content creation Video editing Law Firm | April 2022-July 2022 Law firm Virtual Assistant Online file organization Document management Document transcription Image to text PDF to Word file Post Scheduling Online file management via Google drive Medical Spa| June 2022-Feb 2023 Healer| |April 2023- June 2023 Business Virtual assistant|SMM|Email marketer Business Virtual assistant|SMM|Email marketer Email management Email management leads generation and management via leads generation and management via Gsheet Gsheet Outreach to possible partners via SMS and Outreach to possible partners calling Handle partnership opportunities Handle partnership opportunities Social media content creation Social media content creation newspaper ad creation Video editing Video editing Post Scheduling gift card creation Online file management via Google drive email marketing via Mailchimp SMS marketing via send hub Online file management via Google Coaching and Real Estate |July 2023December 2023 Business Virtual assistant|SMM| Video Editor Social media content creation Video editing Post Scheduling Online file management via Google Drive Research Logo and calling card creation ADHOC tasks drive E-Commerce | March 2022- June 2023 Business Virtual Assistant |Operational Manager Email management Calendar management leads generation and management via Gsheet Outreach to possible partners Handle partnership opportunities Research Project Manager Diwa Learning Systems Inc. |- Handle manpower manages timelines creates budget user case testing (new product development) Multiple device testing (phone, laptop,ipad,tablet, desktop) Hire applicants (interns) Manage the existing online portals/ LMS Manage development of a gamified assessment portal from planning to launching phase E-Learning trainer Diwa Learning Systems Inc. |- Train our clients all over the Philippines to use our products. End users are school administrators, teachers, students, and parents. Usage report generation Acts as aftersales support to our clients Promote the usage of products through different School programs. SAMPLE WORK