Jhessa Marie Orcasitas

I’m an experienced professional with over 13 years in Quality Assurance, 3+ years as an Associate Project Manager, and over 2 years as a General/Shopify Virtual Assistant. My background allows me to bring both technical expertise and practical support to businesses that want reliable, detail-driven help.

As a Senior QA, I spent more than a decade making sure systems, apps, and processes worked flawlessly. That experience trained me to spot issues quickly, think critically, and always deliver high-quality results.

In my role as an Associate Project Manager, I’ve supported teams by organizing workflows, managing schedules, and keeping projects on track. I understand how important it is to keep communication clear, deadlines realistic, and tasks moving smoothly.

As a VA, I’ve worked with Shopify and TikTok Shop stores, handling product listings, customer support, order tracking, and admin tasks. I’m also comfortable with tools like Google Workspace, Canva, Trello, and Slack to keep everything organized.

Tools & Skills

• E-commerce: Shopify, TikTok Shop, Order Fulfillment, Product Listings, Customer Support

• Project Management: Asana, Trello, Slack, Microsoft Teams, Google Workspace

• Quality Assurance: Manual Testing, Test Planning, Bug Tracking (Jira), Process Improvements

• Admin Support: Data Entry, Scheduling, Email/Calendar Management, Report Creation

• Design & Content: Canva, Basic Video Editing (CapCut, InShot)

• Other Skills: Strong Communication, Problem Solving, Process Optimization, Detail-Oriented

Clients describe me as reliable, proactive, and easy to work with. I value integrity and long-term collaboration, and I’m always eager to learn and take on new challenges that help businesses grow.