Profile Overview
Jheramy D. Laron
MC Delivery Associate
Manager- /-
Jheramy is a Management Consultant under Accenture
Operations and is based in Manila, Philippines. She has
11 years of consulting experience. Her Accenture work
covers setting up back office processes for a digital
bank operation, robotics process automation for
procurement process, finance shared service set-up,
command center operations review and HR process
documentation.
Prior to working with Accenture, she is an experienced
Project Manager/Consultant in SGV (member firm of
Ernst & Young).
Relevant Skills
Finance Process Design
Shared Service Set-Up
Robotics Process Automation
Consulting
Project Management (planning engagement –
resources, budget, timelines, deliverables)
Process improvement and documentation
RPA (Blue Prism)
Policy development
Business Process Outsourcing
Relevant Experience
Process & Policy Lead for GOC:
• Led the design of HR policies and processes for a newly setup company
• Provided insights on local government law, culture and holidays in relation to setting
up a new company
PTP Process Design Lead for a Shared Service:
• Led the process design for PTP work stream of a paper manufacturing in Indonesia
• Streamlined, standardized and documented AP processes across different paper mill
sites.
PTP Process Design Lead for a Shared Service:
• Led the process design for PTP work stream of a tire manufacturing across their Asia
and US sites.
• Streamlined, standardized and documented AP processes across different sites.
Back Office Project Lead for a Digital Bank:
• Designed the customer experience processes for payments partners.
• Oriented new staff about their new role in Back Office department.
• Assisted in user acceptance testing by creating test script for the Reconciliation and
Settlement.
Process Design Lead for a Telecommunication Company:
• Co-managed the vendor re-contracting program for the client. This involved
assessing the vendors performance, reviewing the current contracts (in terms of
pricing mechanism, metrics/SLAs monitored, governance structure in place and
talent management).
Project Manager for Logistics Automation:
• Led the team in Manila in identifying and developing processes suitable for
automation.
Draft For Discussion
Process Architect for Mining Operation Automation:
• Designed the to-be process for contract management, taking into consideration the
deployment of RPA initiatives.
Project Consultant for Shared Service Set-up (under SGV & Co.)
• Conducted business process reviews for various clients to assess feasibility of
adapting a shared service concept in their respective processes.
• Led process workshop for those identified functions that will be migrated to a shared
service.
• Documented proposed processes, SLA and metrics and organization structure for
the newly created shared service functions.
Project Manager (under SGV & Co.)
As the Manager In-Charge in handling various business process review engagements,
Jheramy’s experience covers:
• Managed project by initiating and planning engagements, identifying appropriate
resources, reviewing project deliverables, monitoring project timeline and budget,
escalating and managing project issues, and handling timely billing and collection
• In-charged of handling 10 to 15 team members per project
• Supervised the assigned project team in conducting interviews with stakeholders,
analyzing current processes and technology, identifying areas for improvement,
redesigning processes and organization structure by leveraging on best practices to
optimize performance, documenting business processes using various tools and
reporting results to top management
• Provided technical and analytical support for process improvement initiatives
• Developed, mentored and trained process team in process improvement techniques
