Hi, I’m Jhelline, a Customer Service Representative with 1 year of experience delivering exceptional support through Zendesk and live chat. In my role, I consistently maintained high customer satisfaction scores and resolved a large volume of tickets efficiently and accurately.
My strengths include excellent communication, problem-solving, and the ability to multitask in fast-paced environments. I’m also known for staying calm under pressure and showing genuine empathy with every customer interaction. I'm excited to bring my customer-first mindset, strong work ethic, and proven results to a team that values quality service and continuous improvement