Jharissa Marie Alcasid

JHARISSA MARIE A. ALCASID Al Falah Street, Al Halabi Building 6th Floor Room No. 602, Abu Dhabi City Abu Dhabi, UAE-- SUMMARY Highly competent, motivated and enthusiastic individual who excels at prioritizing, completing multiple task simultaneously. Specialize in administrative support to a busy medical center. Approachable, well presented and able to establish good working relationship with a range of different people. HIGHLIGHTS        Knowledge of office management systems and procedures Excellent time management skills and ability to multi-task and prioritize work Proven administrative or assistant experience Excellent written and verbal communication skills Attention to detail and problem solving skills Strong organizational and planning skills Proficiency in MS Office EXPERIENCE Since July 2012 – July 2016 with Well Health Medical Center, Abu Dhabi as Administrative Assistant/ Receptionist  Politely greeting patients and visitors to the center.  Answer and respond to calls and take appropriate action as required.  Accurately collecting information and personal details of the patients.  Handle cash transactions, scan goods and collect payments from customers.  Makes sales referrals, cross-sell products and introduce new ones.  Create and modify documents using Microsoft Office, MS Excel and maintains hard copy and electronic filing system.  Maintain records and filing systems for the operation of office equipment to ensure the department or manager can function effectively and efficiently.  Provides administrative support to ensure efficient operation of the office.  Supports manager and employees through a variety of tasks related to organization and communication.  Communicating via phone and email ensuring that all administrative duties are completed accurately and delivered with high quality and in timely manner.  Attachment of files and documents of the patients on the system as per HAAD requirement.  Perform general clerical duties to include but not limited to: photocopying, faxing, mailing, scanning, and filing of patient files and documents.  Managing the office responsibilities for the doctor which includes working with patients, pulling their medical records, filing with insurance and walking patients to rooms.  Conducts and facilitates Peeling (Cosmelan, Dermamelan, Meladeep), Hydrafacial, and body contouring machines such as AK55 and Power Shape for the patients. Since June 2007 – January 2011 with Goodday Korea, Manila Philippines as Recruitment Specialist  Responsible in building the candidate pipeline and pre-screening process and recommends highly creative sourcing ideas and strategies  Call and screen applicants from Canada, Australia, South Africa, Europe, and USA to teach English as a second language in South Korea  Answer questions regarding the ESL Teaching position  Provide additional information of what to expect in South Korea  Dictates the visa and other procedures to the applicants who passed the interview Since June 2005 – May 2007 with JV Distribution Network Corporation, Davao City Philippines as Human Resource Personnel  Implements the instructions of the Accounting Supervisor  Prepares reports for the government requirements  Assists Accounting Supervisor on data regarding the status of each employee  Posts hiring advertisements and conducts applicants’ exam  Maintains records of each employee Since June 2002 – May 2005 with E-Study Center, Davao City Philippines as Human Resource Staff  Maintain a good flow of all the process in the HR department  Submit reports in a daily basis and/ or as need arises  Make memos and coordinate with different departments  Updates company and employee files  Encodes and disseminates company updates EDUCATION Human Resource Professional & Institute of Leadership and Management (ILM) Regional Educational Institute Office 102 Plaza Towers, Abu Dhabi, UAE June – July 2016 License in Caregiver Philippine TVET Qualifications and Certification System TESDA – NCR Manila, Manila Philippines September 2011 – September 2016 Bachelor of Science in Psychology Davao Doctors College, Davao City Philippines 1999 - 2002 Scholastic Awards/ Achievements:  Most Outstanding Psychology Award  Excellence in Co-Curricular Activities Award (Leadership Award) Seminars Attended:  Phil. Coast Guard Auxiliary (PCGA) Membership Orientation 2002  PCGA Fire Fighting Training – 2002  Leadership Training & Workshop – 2002  Leadership Training & Workshop – 2001  Me & My Special Friend: A Day with Special Children – 2001 Trainings:  Hydrafacial Skin Resurfacing System Training by Edge Systems Corp USA – February 2015  Oligogestuelle Facial Training by MEDICA ABU DHABI, UAE – January 2015  Hydracool (Ultrasound, Skin Scrubbing, Iontophoresis, Oxy Jet Peeling, and Oxy Spray) by MEDICA DUBAI – January 2015  Seminar in Customer Relation – March 5, 2009  Voice and Accent Training at IBM Daksh – January 4, - 8, 2008  BEC Core Subjects Teaching Strategies and Makabayan Thematic Teaching Strategies Seminar – 2005  KAMP PAG-ASA Seminar – Workshop – March 24, 2002  Children with Intellectual Ability – August 3, 2001  Summer Camp for the Differently-Abled Children: KAMP PAG-ASA – May 4 – 10, 2001  Department of Labor and Employment (On the Job Training at the Employment Promotion Division) – April 2 – 30, 2001  KAMP PAG-ASA 2001: 3-Day Volunteer’s Training and Workshop – April 15, 22, 29, 2001  University of Immaculate Conception (On the Job Training at the Guidance Office) January 22 – March 23, 2001  1st Mindanao Psychology Students Convention – March 3 – 4, 2001  Inter -School Symposium on Drug Rehabilitation Awareness – September 16, 2000  Learning on Advance Psychotherapy and Counseling: Emphasis on Contemporary Issues – August 19, 2000  Peer Counselors Seminar – Workshop – July 22 – 23, 2000 PERSONAL BACKGROUND Passport No.: Date of Issue: Date of Birth: Place of Birth: Visa Status: EC- July 5, 2014 June 5, 1979 Kidapawan, Philippines Tourist References available upon request Place of Issue: Expiry Date: Civil Status: Nationality: Visa Cancelled: PE ABU DHABI July 4, 2019 Single Filipino August 28, 2016