Jhanness Constantino

JHANNESS E. CONSTANTINO Executive Assistant | Customer Support 📧-📱 - 🌐 https://www.onlinejobs.ph/jobseekers/info/- https://myprofile.ph/jhannessconstantino#home 💼 Professional Summary 🛠 Tools & Skills • Google Workspace (Docs, Sheets, Calendar, Meet) • Canva,Slack, Zoom • Gorgias, Shopify • Calendar & Email Management • Travel & Meeting Coordination • Report Creation & Presentations • Administrative Support & Data Entry 🎓 Education Masters in Business Administration , Notre Dame of Dadiangas University [2025 - present] Units in Professional Education, Notre Dame of Kidapawan College [2017 - 2018] Bachelor of Science in Business Administration, Notre Dame of Kidapawan College [2007 - 2012] 🔰 Certifications Executive Assistant Course ProVA Philippines – 2024 General Virtual Assistant Course ProVA Philippines – 2023 Highly organized and proactive Executive Assistant with 12+ years of experience supporting C-level leaders in dynamic, high-pressure environments. Adept at managing executive calendars, driving project timelines, streamlining communications, and maintaining strict confidentiality. Known for relentless follow-through, clear communication, and high attention to detail. Fully committed to supporting executive performance through seamless execution and operational efficiency. 🧳 Work Experience Customer Support Member Love in Faith Inc. December 2020 - June 2025 • Respond to inquiries via email. • Utilizing tools such as Gorgias and Shopify. • Provide timely, welcoming, and professional communication. • Assist with order status updates, shipping timelines, delays, and returns/exchanges in coordination with policy. • Address questions about product availability and expected delivery times. Investigate and resolve customer complaints. • Collaborate with logistics, design, and marketing teams to clarify issues, coordinate returns, or confirm promotions. • Uphold company policies—like shipping, returns, exchanges—as outlined in the Terms of Service. Executive Assistant to the President Private Educational Institution May 2013– March 2025 • Manage CEO’s calendar, appointments, and internal meetings • Handle email correspondence and confidential documents • Coordinate across departments for reports, memos, and planning • Use Google Workspace for scheduling, docs, and file sharing • Prepare school-wide communications and events Administrative Assistant Private Educational Institution May 2012 – 2013 • Supported director and school admin staff • Handled student and parent communications • Assisted in record-keeping and inventory • Created visuals and notices using Canva • Helped coordinate school events and timelines