Jhamy Rose Gacula

I have 5 years experience as a Customer Service Representative in a BPO setting Remotely.

I have been into Retail Account, Financial Account, Roadside Assistance and Insurance account.

Dynamic Customer Service Representative with over five years of experience in diverse roles, including fraud analysis and customer support. Proven ability to deliver exceptional service while managing multiple tasks efficiently. Skilled in effective communication and adept with various software tools including Microsoft Office and CRM systems. Strong team player with a commitment to enhancing customer satisfaction and promoting a positive service environment. Currently pursuing a Bachelor’s degree in Business Administration with a focus on Financial Management, aiming to leverage academic knowledge and practical experience to excel in future roles.