Jezreel Francisco

JEZREEL BUNIAG FRANCISCO (JEZ) Virtual Assistant | Administrative Support PROFESSIONAL SUMMARY Organized and reliable Virtual Assistant with experience in handling emails, maintaining digital records, and communicating clearly with clients and customers. Skilled in Google Workspace, Microsoft Office, and Canva. Able to work independently, manage tasks efficiently, and provide professional support in fast-paced environments. CORE COMPETENCIES Email & Customer Support ●​ Professional handling of customer inquiries ●​ Clear and timely email responses ●​ Conflict resolution and follow-up ●​ Client satisfaction support Administrative Support ●​ Email and calendar management ●​ Appointment and schedule coordination ●​ Data entry, reporting, and digital filing ●​ Task tracking and workflow organization Technical Skills ●​ Google Workspace: Docs, Sheets, Slides, Calendar ●​ Microsoft Office: Word, Excel, PowerPoint ●​ Canva (presentations & designs) ●​ Zoom & Google Meet Personal Strengths ●​ Smart, independent, and resourceful ●​ Detail-oriented and highly organized ●​ Strong communication and writing skills ●​ Fast learner; can adapt to new tools quickly ●​ Able to work full-time with no other commitments RELEVANT EXPERIENCE Virtual Assistant (Part-Time) Remote | October 6, 2025 – Present ●​ Create marketing materials such as flyers and simple graphics using Canva. ●​ Perform basic video editing tasks including trimming, cutting clips, and adding simple text or transitions. ●​ Provide administrative support including email management, data entry, and file organization. Teacher | Tarlac School of Arts and Trade​ August 4, 2023 – May 30, 2025 ●​ Managed class schedules, student records, and communications for 100+ students and parents. ●​ Created digital reports, lesson plans, and visual presentations using Google Workspace and Canva. ●​ Scheduled and hosted meetings via Zoom and Google Meet for online learning coordination. ●​ Responded to inquiries with professionalism, providing clear and timely solutions. ●​ Maintained and updated databases for attendance and grades with accuracy. ●​ Developed strong organizational and time-management skills while meeting multiple deadlines. EDUCATION Tarlac State University | Tarlac City ●​ Bachelor of Secondary Education, Major in Technology and Livelihood Education — 2019 ELIGIBILITY/ACHIEVEMENT ●​ Certificate of Merit | Tarlac School of Arts and Trade | 2024 ●​ Board Licensure Examination for Professional Teachers Passer | 2019 REFERENCES Jasmin II G. Mendoza Virtual Assistant LynnSmithTV Jamaica DJ. Ocampo School Administrator Tarlac School of Arts and Trade