Jezra Calnea

I have been in the BPO industry for over 9+ years and have always been a top performing representative. I am experienced in providing exceptional service to customers by accurately handling customer concerns. I have strong communication skills that allow to converse articulately at the receiver's level of understanding. I have a good leadership and analytical skills. Above all, I would say I’m a positive and enthusiastic person – and I relish a challenge.
Equipped with this skills, I am confident I can be a perfect fit to your department by finding ways to improve client valued factors.