Jevie Malferrari

• Solid track record of providing administrative and clerical support by working through a remote location.
• Skilled in developing and maintaining efficient and confidential administrative support to ensure smoothness of office operations.
• Background includes experience in handling complex electronic filing systems and managing data entry duties by employing high speed typing skills.
• Committed to meeting deadlines by taking into account appropriate time slicing duties.
• Focused on providing clients with project support by efficiently indulging in online research work and providing information based on facts.
• Adept at preparing slideshows and presentations to assist clients with their business needs.
• Competent at setting up and managing social media platforms such as Twitter, Facebook and LinkedIn to increase the company’s social media presence.
• Documented success in actively responding to support tickets with a view to resolve customers’ problems and respond to immediate inquiries.
• Unmatched ability to provide remote customer services by professionally handling inbound calls and making outbound calls to handle the company’s marketing needs.