Jevaughn Mcpherson

I am a Customer Service Representative with more than a year of experience in a fast-paced BPO industry. I am computer literate (MS Project, Excel, Word, PowerPoint, and Spreadsheet). I have also organized events and worked with different kinds of people. I have strong leadership skills and I am proficient at building and maintaining professional relationships. I am able to prioritize and to delegate tasks while maintaining focus on the goal and desires to have a long-term job that will help me with my career and personal growth.

Skills:

-Data Entry in Word, or Google Docs

-Transcription (transcribing voicemail, video or audio, podcasts, etc.)

-Typing

-Email Management/Filtering

-Booking appointments with clients

-Receptionist duties (answering occasional calls)

-Dropbox / Google Drive Organization

-Set-up Social Media Accounts (Facebook, Twitter, LinkedIn, Youtube)

-Manage and update Social Media Accounts