Jetro Gutierrez

Jetro Gutierrez Jose Abad Santos Avenue, Lagundi, Mexico, Pampanga Mobile:- /- Email:- Goal: To aggressively prospect, maximize sales, provide exemplary customer service and squash the competition. Persuasive communicator; use consultative selling skills to identify opportunities, overcome objections, build relationships and turn cold canvassing into sales. Tenacious negotiator and closer; adept in conveying the benefits of products/services and generating customer interest. Quickly learn, master and sell new product offerings. Sales Skills Account Acquisition & Retention Cold Calling & Telephone Sales Customer Support Tour Packaging Sales Presentations Creating flyers using online tools Business-to-Business & Business-to-Consumer Sales Cost and Profit Analysis Career Progression Swire Travel phiLIPPINES INC. (clark & subic branch) August 1, 2016 to Present Sales Associate Scope of work: Account Acquisition in Clark and Subic Cold Calling & Telephone Sales in Clark and Subic Customer Support, mainly answering inquiries via e-mail Creating tour packages quotations as per the requirement of the customer Basic Sabre Reservations Cost and Profit Analysis Do Sales Presentations to prospected new accounts Business-to-Consumer Sales, up selling and suggesting the best possible option for the customer and maintains the profit margin for the company E-mail blast sales materials to accounts Create rate sheets for domestic and international tour packages last PTAA expo Bangkok vista holiday CO., LTD. (bangkok, thailand) December 9, 2013 to May 29, 2016 Reservations & Sales Executive / Hotel & Tours Coordinator Scope of work: Creating Bangkok hotels and tours rate sheets twice a year for sub agents in Philippines Prepare rates comparison; company selling rate vs competitor Hotel and tours reservation Prepare monthly sales reports submitted to owner Create group quotations Acquire and negotiate contracted rates from hotel and tour establishments in Bangkok Disseminate rate sheets to 180 + sub agents in Manila Coordinate flight details of guests to hotel and airport transfers Issue monthly invoice for GSA in Manila Assists group tours in Bangkok from the day of arrival until their departure date. Startek makati (t-mobile USA) (makati) September 24, 2013 to November 19, 2013 Customer Service Representative Scope of work: Provide customer support to T-Mobile prepaid users Account Set-up for customers Refill customers’ accounts Port-in & port out mobile numbers Intercontinental hotels group (phlro) (makati) April 23, 2012 to September 20, 2013 Reservations Sales Agent Scope of work: Book, re-book, re-confirm, cancel hotel reservations for customers mainly in North America and the rest of the globe. Offer IHG hotels: Holiday Inn, Holiday Inn Express, Holiday Inn Resorts, Holiday Inn Club Vacations, Crowne Plaza, InterContinental Hotel, Hotel Indigo, Staybridge Suites, Candlewood Suites, Even Hotels, Kimpton Hotels & Hualuxe Hotels Offer guests to be connected to Holiday Inn Club Vacation Agents after the call Provide customer support for guests. Give driving directions, phone numbers etc. Maintain 36% sales and $125 ADR Education PHILIPPINE WOMEN’S UNIVEERSITY, Manila – Master of Science in Tourism Management, up to present university of the assumption, City of San Fernando, Pampanga – Bachelor of Science in Hotel and Restaurant Management, April 2012 Seminars Attended August 19, 2016Corporate Integration Seminar Rayomar Management Inc. August 6-7, 2016Sales Conference (Rayomar Management Inc.) Las Brisas, Puerto Azul, Ternate, Cavite August 6, 2011World Food Expo SMX Convention Center February 23—25, 2011Sports, Leisure and Recreation Program Cagayan de Oro and Camiguin Province February 17, 2010Bar Exposure Program T. G. I. Friday’s Robinson’s Place Manila February 16, 2010Food and Beverage Seminar, Housekeeping and Concierge Seminar Edsa Shangri-la, Mandaluyong City February 16, 2010Banquet and Events Management Seminar Max’s Restaurant, Scout Tuazon St., Quezon City August 26, 2008Hotel Familiarization Tour with Lecture on Basic Housekeeping and Career Development Taal Vista Hotel, Tagaytay City August 25, 2008Hotel Career Orientation Traders Hotel, Pasay City Character Reference Ms. Mylene Joy Sunga Reservations & Sales Associate Swire Travel Phils., Inc. - Mr. Rowen Mark Pineda Customer Service Representative IQOR Clark - Ms. Ana Kristina Villanueva VIP Host Resorts World Manila - Ms. Michelle Bautista Reservations Executive Bangkok Vista Holiday Co., Ltd. - to 32 or - or -