Jesyl Canasa

Jesyl Canasa

$4/hr
Appointment Setter / Cold Calling / Marketing Specialis /Customer Service / Technical Support
Reply rate:
-
Availability:
Part-time (20 hrs/wk)
Age:
36 years old
Location:
Dumaguete City, Negros Oriental, Philippines
Experience:
5 years
Name: Jesyl S. Canasa Address: Lower Candau-ay, Dumaguete City Negros Oriental 6200, Philippines Email: -Contact #: -(Globe) / -(Smart) I. WORK EXPERIENCES 1. Marketing Consultant/Appointment Setter AIA Associates – based in California February 2021-present *Job Description: Marketing Consultant a. Make as many outbound phone calls each day to try and generate potential good leads (target of 1100 calls per week) b. Discuss the program being offered by the company to the Owner/CEO/Decision Maker c. Arrange appointments between the Senior Consult and Decision Maker once screened as qualified 2. Flight Attendant Oman Air May 2014 to May 2020 Senior Cabin Crew in Economy Class *Job Description: Senior Cabin Crew in Economy Class a. In Charge flight attendant include the controlling and supervision of: All cabin crew members in Economy class. All safety related aspects. Medical treatment required b. Responsible for attending to the safety and comfort needs of passengers aboard a flight c. Greeting passengers as they board and exit the plane d. Showing passengers to their seats and providing special attention to certain passengers, such as the elderly, pregnant or disabled e. Serving meals and refreshments f. Checking the condition and provision of emergency equipment and information for passengers 3. Technical Support Representative SPI-GLOBAL April 2010 to April 2014 Assistant Team Leader - ATL (January 2012-December 2012) Officer-in-Charge - OIC (January 2013-Resignation Date) *Job Description: ATL: second in command of the team a. Presides every meeting when the immediate supervisor is not around b. Updates team stats on a daily, weekly, monthly basis c. Creates team’s Time Keeping Report d. Assists the supervisor in coaching the team member for any failed score e. Writing reports detailing the actions carried out by the team and has to report these actions in meeting OIC: possess expertise of all agent related duties and operations flow a. Ensures all agents to abide the rules and regulations based on the Code of Conduct provided by Human Resource b. Supervises the day to day operations of the campaign c. Monitors agents break adherence d. Does long call interval action, also known as LCI specialist, who listens to the calls that exceeds 15mins and helps the agents to manage their call handling e. When necessary, supervises newly endorsed agents, commonly known as Floor Support f. Receives commendations from subscribers’ regarding agents great customer service g. Seldom receives supervisory calls when the supervisor is on a meeting and caller is insistent to talk one 4. Area Coordinator/ Promo dicer BROTHER INTERNATIONAL PHILIPPINES CORP May 2009 – April 2010 *Job Description: a. Pushes products to all computer stores in the assigned areas b. Helps in selling the products c. Creates inventory reports d. Presents every mall exhibits in various assigned areas II. TRAININGS / SEMINARS ATTENDED 1. Flight Attendant Training* CA1 Training Program July 1 2013 up to present *Training Description: Modules: a. Personality Development b. Aeronomenclature Module c. Conditions of Carriage d. Safety Precautions e. Emergency Equipment f. Emergency Procedure g. BLS, CPR, and Standard First Aid h. Basic Water Safety i. Service j. Flight Routine k. Inflight Speech and Demo l. Communication Skills m. Creative Personality Development with Ms. Amelia Canlas 2. National Youth Convention* Bacolod City, Negros Oriental January  2009 *Training Description: a. Exposure to technology b. Preparedness for job applications 3. Leadership Training* STI Dumaguete October  2008 *Training Description: a. Handled by the school’s Guidance Counselor b. Polishing interpersonal skills and communication Skills c. Empowering, Motivating and Inspiring Others 4. Stress Management Training* STI Dumaguete August  2008 *Training Description: a. Understanding of how to monitor stress and manage it more effectively b. Mastering the choice and change challenges III. ORGANIZATIONS / ACHIEVEMENTS 1. Miss Sports Fest 2010 SPI-Global 2. Student Government(SG) STI – Dumaguete SY- Vice President 3. Miss STI 2008 1st Runner Up Celebrating Silver Anniversary Other Special Awards: -Best in Introduction Number -Best in School Uniform -Miss Silka 4. Dance Troupe STI – Dumaguete SY- 5. Volleyball Varsity Team Foundation University High School SY- IV. SKILLS 1. Computer Literate, knowledgeable in Microsoft word, PowerPoint, Excel 2. Can work under pressure 3. Personal Skills: Self-motivated, Adaptable to changes, Responsible and Hard working V. EDUCATIONAL BACKGROUND TERTIARY:     System Technology Institute (STI-Dumaguete)     Diploma in Information Technology     - Achievement(s)/Award(s) Received Inter-School Regional Quiz Bowl 1st Placer Top 2 Awardee of the Batch Foundation University College Bachelor of Science in Nursing (BSN) - SECONDARY:     Foundation University High School     - Achievement(s)/Award(s) Received     Consistent Recognition Awardee PRIMARY:     Batinguel Elemenray School     - Achievement(s)/Award(s) Received     Consistent Recognition Awardee VI. PERSONAL INFORMATION Age: 31 years old Date of Birth: June 30, 1989 Nationality: Filipino Gender: Female Marital Status: Single Religion: Roman Catholic Height: 5’ 4” Weight: 59 kg Languages Spoken: English, Tagalog, Cebuano Sports: Volleyball, Badminton, Table Tennis, Swimming, Free Diving VII. CHARACTER REFERENCES 1. Cyril Cabanlit Holy Child Hospital Staff Nurse Superisor Contact #: - 2. Jermane Ocampo Boho Dreams Cafe Operations Manager - 3. Nabi Karl Bayani O. Montenegro Presiding Judge, MCTC Siquijor-Enrique Villanueva-Larena, Siquijor -
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