Jesus Seijas

Jesus Seijas Quintero Caracas, Venezuela +58 --CIVIL ENGINEER - OPERATIONS MANAGER +4 year experience as an Operations Manager with strong skills in the optimization of streamlined processes, resulting in increased efficiency, cost savings, and improved overall operational performance. Civil Engineer graduate with +2 years of hands-on experience, specializing in various aspects of infrastructure development, project management, and design. I have successfully contributed to the successful completion of multiple projects, demonstrating a strong technical acumen, attention to detail, and a commitment to delivering high-quality results. Work Experience Operations Manager at Avila VA 10/2021 to Present Avila VA Caracas, Venezuela Developed and implemented a comprehensive customer service strategy that improved customer retention by 15% in the first year. Introduced and managed a performance management system that improved team engagement and performance. Developed and monitored key performance indicators (KPIs) for operations, leading to improved efficiency and cost savings. Managed a team of +50 employees, ensuring that projects were completed on time and within budget. Developed and maintained a budget, resulting in a significant increase in profits Civil Engineer at DyP Ingenieria y Ambiente C.A. 01/2021 to 10/2021 DYP ING & AMB C.A. Caracas, Venezuela Developed & designed engineering plans, drawings, and specifications for the construction of plumbing & sewer systems. Conducted inspections of existing civil infrastructure in order to identify potential plumbing or sewer damage and recommend corrective actions. Supervision on-site. Real Estate Executive Assistant at REAL Broker NY 06/2019 to 07/2021 REAL Broker NY HQ New York, USA - Remote Work Provided administrative support to real estate agents, including scheduling showings and preparing documents Developed an effective lead generation strategy that increased the number of leads generated per month Created and maintained an organized database of property listings Senior Coordinator at Jovenes Promesas 01/2014 to 01/2018 Jovenes Promesas C.A. Caracas, Venezuela Event planner company for private events & soccer camp academies searching for top young talent. Worked with project managers to develop and implement strategies for cost savings and resource optimization. Coordinated and scheduled meetings and events, resulting in an improved workflow and increased productivity. Supervision of private events (+300 attendees). Skills Detail-oriented Leadership Ability to work on a team Google Suite Microsoft Office Microsoft Excel Autodesk AutoCAD Autodesk Revit Monday.com Zapier AI-Enhanced Data Management Education Universidad Catolica Andres Bello (UCAB) Bachelor’s Bachelor in Civil Engineering Caracas, Venezuela 09/2013 to 07/2020 Taller de Jazz Caracas Bachelor’s BSc in Musical Theory - Guitar Caracas, Venezuela 01/2011 to 01/2013 U.E. Academia Washington High school or equivalent High School - International Baccalaureate Diploma (Bilingual) Caracas, Venezuela 01/1997 to 06/2010