My name is Jesus S. Gimperley I worked as a customer service representative for 4 years and outbound sales agent/lead qualifier for more than 3years. I am applying for this job because I know I have what you are looking for. i have a very attentive mind at work and I know how to pacify a agree customers into a happy customers. because I know that this is very important characteristics of a customer service representative needs to have. I can handle pressure while working. and first of all, I have all the time in the world to start this job you are offering.