Jesudamilola Alade
Virtual Assistant
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Lagos state, Nigeria-Linkedin Profile
EDUCATION
B.sc,Political Science University of Ibadan
2018
SKILLS
Project Coordination
Google Workspace
Report Writing
Web Research
Asana/Notion
Communication Skills
Email/Calendar Management
Customer Service/Support
Organizational Skills
Active Listening
Attention to detail
Hubspot/Freshdesk/Intercom
Appointment Scheduling
Creating Presentations
Data Entry
File Management
SUMMARY
As a highly skilled Virtual Assistant with proven experience in administrative support and Executive Assistance, I bring a strong proficiency in Google Workspace and Microsoft Office, ensuring digital management and communication.
I have successfully assisted with daily organizational tasks, including virtual calendar management and project coordination, demonstrating exceptional organizational and time management skills.
View my portfolio showcasing past work samples.
WORK HISTORY
CUSTOMER SUPPORT AGENT
|August 2021- July 2022|
Chronomics LTD (Remote - UK)
Delivered exceptional customer support services through various communication channels, including phone calls, chat, and email, while maintaining a professional and courteous demeanor.
Responded promptly and accurately to customers' inquiries and complaints, demonstrating strong communication skills and empathy.
VIRTUAL ASSISTANT/PROJECT COORDINATOR |Sept 2020 – May 2021|
Youth Alive Initiatives, Oyo State.
Led the planning, coordination, and execution of projects spanning across four states in Nigeria, demonstrating effective management and coordination skills to achieve successful outcomes.
Assisted the CEO with daily organizational tasks, including scheduling meetings, calendar management, and coordinating communication, ensuring efficient time management and streamlined operations.
ADMINISTRATIVE ASSISTANT/PROGRAMS OFFICER |Sept 2019 — Aug 2020|
TORAS Orphanage, Oyo State.
Provided supervision and oversight for daily operations, including the management of children and caregivers. This proactive approach led to a demonstrable increase in efficiency in childcare and administrative tasks, facilitating smooth operations and ensuring the timely completion of duties to meet organizational objectives.
Acted as a representative of management at seminars and meetings, resulting in a substantial increase in partnerships and collaborations with other organizations. These alliances significantly enhanced the orphanage's resources and support network, ultimately contributing to the welfare and well-being of the children under care.
