JESSY ELLIOTT | PUBLIC RELATIONS-
https://www.linkedin.com/in/jessyelliott/
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https://professionalportrait.weebly.com/
PROFESSIONAL SUMMARY
Bold and innovative Content Creator with a passion for Public Relations. Energetic and ambitious.
Consistently motivated and adept in developing original content based on the specific needs of the
client. Extremely adaptable and fluent in writing about a variety of topics. Proficient in performing
research and committed to writing with integrity. Enjoys creating systematic workflows and
organization methods. Establish genuine, impact, and human connections with a proactive and
positive attitude. Detail-oriented and dedicated to producing engaging, relevant, and professional
results.
CORE COMPETENCIES
Public Relations
Active listening/ Communication
Research
Customer Service/ People Oriented
SEO/ Keyword Research
Self-sufficient
Administrative tasks
Result Motivated
PROFESSIONAL EXPERIENCE
Bank of America
Customer Service Representative| August, 2021 - February 2022
Provided customer service and support to banking clients by helping them solve issues including
but not limited to researching issues related to checking and deposits. Managing various accounts
direct deposit, savings, and Zelle accounts.
Conducted mindful and action-implementing research to positively aid and assist clients with a
multitude of issues involving online/mobile banking and in-person issues. Ranging from debit card
and check issues to resetting passwords or troubleshooting online accounts.
Consistently provided empathetic and human conversations in order to actively understand and
resolve the client's issue.
Altimese Nicole Enterprise
Integrated Marketing Intern| 2020
Developed unique content for a variety of clients as assigned.
Utilized SEO strategies to produce articles and blog content.
Uploaded, edited, and located images and product details for an e-commerce website.
EDUCATION- | West Virginia University
Bachelor of Science - Strategic Communications
CERTIFICATIONS
2020| ACADIUM
Professional Certification- Digital Media Marketing
