JESSY DORSETT
471 Hancock St. Brooklyn, NY 11233 • - •-
Professional Summary
Hardworking, dependable and detail-oriented professional bringing expertise in multitasking, follow-through and problem-solving.
Self-motivated and goal- oriented team player with dexterity in scheduling and customer relationship management.
Skills
●
●
Administrative Assistant
Microsoft Office: Word, Excel, HTML, Outlook and
PowerPoint
●
●
●
Money Management
Customer Service
Proficient in Mindbody scheduling software
Work History
Haystack Needle LLC
Persona
● Performing online searches
● Documenting findings
● Sending problems to manager
New York, NY
New York City Guitar School
New York, NY
Front Desk Administrator
● Collected payments from students for group class or private lesson.
● Greeted persons entering the school and determined the nature and purpose of their visit.
● Spoke with potential students via email/phone to discuss which class or private lesson teacher would best suit their needs.
● Answered calls and emails addressing customer inquiries, solving problems and providing information best to my knowledge.
The Morris Marketplace
Morris, CT
Music Coordinator
● Researched and contacted musicians to find a date that best accommodated their availability.
● Made sure there was music every week for the market season. If there was a cancellation, I contacted other musicians to get the
spot filled.
● Provided accurate and appropriate information in response to musicians inquiries. Contacted musicians prior to their set date.
Bucket List Bunch
Fairfield, CT
Event Organizer
● Maintained social media accounts and websites, adding new, exciting content on a consistent basis.
● Contacted existing and prospective businesses by phone and email, to negotiate and get the best price possible for our members.
● Supported customer needs by fielding diverse questions.
● Attended every event to make sure everything went smoothly and our members were satisfied.
Giantstep
New York, NY
Marketing Intern
● Collected and updated feedback from clients to keep the database organized and easy to access.
● Created promotional sheets with information about the artist to be sent out to clients along with the music that was being
promoted at that time.
● Contacted artists, DJ's and radio stations to get their feedback.
Education
Berklee College Of Music
Bachelor of Arts: Music Business And Vocal Performance
Boston, MA 2008
