Jessicabeth Barnachea

JESSICABETH BARNACHEA Cold Caller/Appointment Setter/SMM I am an organized professional with extensive experience in customer service, social media management, cold calling, and appointment setting. I am hardworking, detail-oriented, coachable, and have a strong passion for learning new things. My dedication to excellence and adaptability make me a valuable asset in any team or role. CONTACT Email: - Mobile: - SKILLS Social Media Management & Marketing Customer Service Cold Calling/Appointment Setting Whatsapp:- Basic Photo and Video Editing Data Entry Skype: live:.cid.21b088410bfd9778 Website: jessicabarnachea.wordpress com MS Office / Google Docs Web Scraping Computer Literate Office Administrative Multi-tasking WORK EXPERIENCE (FULL - TIME) Contract Officer Astoria Boracay (AVLCI) | Jan. 2014 - July 2017 Serves as Admin Assistant to the department Facilitate contract processing of clients in coordination with the immediate supervisor Ensure that all data entries in the contract are correct Perform other duties as assigned from time to time English CSR (Order-Taking Account) Wonders Corporation | Oct. 2019 - June 2020 Responsible for handling inbound restaurant take-out orders in English Ensures accuracy of orders Work with other co-workers to meet the needs of the company and clients Customer Care (T-Mobile) IQOR Clark | July 2021 - July 2022 answers inbound calls handles customer's questions and complaints about bills, products and services processes payments and returns assists customer's in upgrading their phones and basic troubleshooting generates sales identifies and assesses customer's needs to achieve satisfaction builds sustainable relationships and trust with customer accounts through open and interactive communication provide accurate, valid, and complete information by using the right methods/tools take the extra mile to engage customers Appointment Setter Commercial Auto Insurance | October 2022 - August 2023 call existing list of businesses to offer them cheaper business insurance--commercial auto and worker’s compensation follow the script provided in order to make valid leads make 200 or more calls a day HOME-BASED | PART-TIME EXPERIENCE Cold Caller Montecito Medical Real Estate | March 2021 - March 2022 Outbound cold calling to prospects using the dialer and scripts Choosing dispositions for the prospects/contacts according within cold call platform Handling objections properly Scheduling follow up calls Accurately input lead information into the CRM system to maintain a comprehensive and up-to-date database. Social Media Manager SAAB Events | Oct. 2020 - Feb.2023 Updating new postings for each page with new content marketing/images Creating copywriting, content marketing such as videos and images artwork using Canva Appointment Setter/Social Media Manager/Lead Generator Insurance Agency | August 2023 - February 2024 make outbound calls to offer worker's compensation insurance quote follow the script provided in order to make valid leads research and identify potential leads within real estate agents and loan officers industry to expand our client base. This includes compiling contact information of potential clients utilize tools like Canva to create eye-catching graphics and videos generate engaging and informative website blogs and Facebook posts using ChatGPT. Create relevant and valuable content to attract and retain customers. manage Facebook account by creating and scheduling posts, stories, and other engaging content. EDUCATION AND TRAINING EDUCATION Bachelor of Secondary Education Major in Biology Central Luzon State University |- Dean's List TRAINING YEAR Social Media Management and Marketing SEO and SEM Funnel Marketing Content Creation Article Writing Copywriting Basic Brand Marketing General Virtual Assistant Real Estate - TOOLS PROFICIENCY