Jessica Uwadiegwu
Profile
Sales Representative with 3+ years’ experience converting inbound leads into loyal clients across finance, real
estate, and travel. Skilled in consultative selling, full-cycle sales, and pipeline management with a proven record
of exceeding revenue targets and KPIs. Proficient in CRMs (HubSpot, GoHighLevel, Salesforce) and multichannel communication, maintaining 95%+ customer satisfaction.
Education
09/2021 – 04/2024
Awka, Nigeria
Radiography | Bachelor of Science
Nnamdi Azikiwe University
Work Experience
01/2021 – 04/2022
Freelance, Remote
Sales & Customer Success Specialist
07/2023 – 04/2024
Remote, Remote
Appointment Setter & Junior Sales Representative
Zurich Enterprise
Converted 35% of inbound leads into qualified appointments through
consultative sales conversations.
Achieved an average 20% increase in deal close rate by tailoring solutions to
client pain points.
Managed 80+ daily interactions across phone, email, and SMS while maintaining
95%+ satisfaction ratings.
Optimized sales pipeline in HubSpot CRM, improving lead follow-up efficiency by
30%.
Real Estate & SaaS Clients
Scheduled 120+ qualified appointments monthly, contributing directly to a 40%
increase in closed deals.
Handled warm inbound leads, overcoming objections and guiding prospects
toward purchase decisions.
Maintained 100% accurate records in GoHighLevel CRM, improving reporting and
forecasting.
Collaborated with sales closers to ensure seamless client handoffs and maximize
revenue conversion.
Volunteering
08/2025 – 02/2020
Volunteer Sales & Client Relations Assistant
Nonprofit Virtual Support Program
Supported onboarding for new clients, ensuring a smooth transition and
reducing churn.
Helped improve CRM record-keeping and client tracking, boosting pipeline
visibility for leadership.
Certificates
Customer Success Management Fundamentals
HubSpot
Certificates
Sales Software Certification
HubSpot
B2B Sales & Prospecting Fundamentals
LinkedIn
Skills
– SKILLS
Inbound & Outbound
Sales
Warm Lead Conversion
Objection Handling &
Closing
CRM Tools (HubSpot,
GoHighLevel, Salesforce)
Consultative Selling &
Negotiation
Full Sales Cycle
Management