Jessica Tobes
Virtual Assistant
EXECUTIVE SUMMARY
SKILLS AND EXPERTISE
E-mail handling and Email inbox
optimization
Calendar & Meeting Scheduling
Research, Data Collection and
Data Entry
SMM (scheduling posts)
Customer Support
Google Suite: Drive, Docs, Sheets,
Forms, Mail, Calendar, Slides
Other administrative support.
EDUCATION&TRAINING
AMDOC COMPUTER TRAINING
Basic Training
ALTERNATIVE LEARNING SYSTEM
Secondary School
CONTACT ME AT:--
Valenzuela,Metro Manila
Philippines, 1440
With over six years of experience in administrative
support, content moderation, and sales, I excel in
streamlining processes, managing data, and
enhancing business operations. My background in
customer service, email management, and content
organization enables me to handle diverse tasks with
efficiency and accuracy, ensuring smooth day-to-day
operations.
WORK EXPERIENCED
CONTENT MODERATOR
ENSHORED| June 2022 - Nov. 2024
Monitored and reviewed user-generated content with
strong attention to detail to ensure compliance with
community guidelines.
Investigated reports and removed inappropriate
content using critical thinking and sound judgment.
Maintained accurate documentation of cases,
demonstrating organizational skills and confidentiality.
SECRETARY
Midland Press, Inc.| June 2018 - Jan. 2022
Handled BIR compliance, document stamping,
ATP processing.
Managed emails, answered phone calls, and
coordinated with clients and suppliers.
Maintained accurate customer order records.
SALES CLERK
Sanford Marketing Corp.| Sept. 2015 - Jan.2016
Assisted customers and provided product
recommendations using good communication and
active listening skills.
Maintained store appearance and restocked shelves,
showing organization and attention to detail.
Supported sales goals by upselling items, applying
persuasion and customer service skills.
Virtual assistant
Training
SOCIAL MEDIA MANAGEMENT:
Developed proficiency in social media management strategies,
including content creation, scheduling, engagement, and analytics
assessment.
GRAPHIC AND VIDEO CREATION USING CANVA:
Acquired skills in graphic and video design using Canva, including
creating visually appealing content for various platforms and purposes.
DATA ENTRY:
Demonstrated expertise in accurate and efficient data entry
techniques, ensuring the integrity and organization of information.
PROJECT MANAGEMENT:
Learned project management principles and techniques, including
task organization, timeline management, and coordination with team
members.
CALENDAR MANAGEMENT:
Mastered calendar management practices, including scheduling
appointments, coordinating meetings, and organizing events to
optimize time efficiency.
Access the document here
