With extensive experience in website management, customer support, and instructional design, I specialize in creating engaging digital experiences and educational resources. I have managed websites like ownyoureducation.org, focusing on site structure, content development, and user experience using tools like WordPress and Wix. My expertise includes responsive design, SEO optimization, and accessibility.
I also have five years of experience as an educational consultant, providing support to students, parents, and educators via call, email, and chat, helping with course inquiries and technical issues.
Additionally, I design educational resources for young learners, developing engaging lessons and interactive activities using tools like Articulate, Illustrator, InDesign, and Canva.
By combining these skills, I deliver comprehensive digital solutions, creating user-friendly websites with educational resources, self-service tools, and streamlined support workflows. I'm passionate about using technology to enhance learning and provide excellent customer service.