Jessica Regala

Jessica E. Regala 103 Lakeview Homes 2 Putatan, Muntinlupa City 1772 - -- EXPERIENCE SKILLS Thomson Reuters Manila, BGC Manila — CSR May 2022 - May 2023 Respond to customer inquiries via phone, email and chat etc. Knowledgeable in Microsoft Office, Salesforce, CRM. Internet-savvy Collective Solutions, Quezon city — CSR Excellent Interpersonal skills Sep 2021 - Mar 2022 A little background in Handles inbound roadside requests and monitors the completion. Negotiations. Leadership skills, Flexible, Optum Global Services, Muntinlupa city — CSR Team- player Sep 2019 - Dec 2019 L2llllllllAssist members in quoting the benefits of their plan. Ibex Global Phils, Paranaque city — CSR Nov 2015 - Feb 2018 Assist in customer inquiries and provide solutions. LANGUAGES English & Tagalog. EDUCATION Lyceum of the Phils. University, Manila — Foreign Service 1996 - 2000 St. Rita College A.R., Paranaque city — Secondary- TRAINING English Literacy & Math Proficiency Muntinlupa City Technical Institute - TESDA Apr 2007 - June 2007 REFERENCES Available upon request Basic Spanish & Japanese