Jessica Ogar

I’m a Customer Care Specialist, Appointment Setter, and Cold Caller with 4+ years of real-world experience turning conversations into connections and systems into results. 

What drives me is simple: people. Whether I’m making a cold call, guiding a frustrated customer to a smooth resolution, or locking in a high-value appointment, I genuinely enjoy making someone’s day a little easier while moving the business forward. I’ve spent my career in fast-paced environments where every call and every CRM update matters. From mastering Salesforce, HubSpot, and Zendesk to building clean, actionable customer data that sales and support teams actually love to use, I treat CRM like a relationship tool—not just software.

Employers usually look for three things in someone who does what I do: relentless follow-through, genuine empathy, and the ability to stay sharp under pressure. That’s exactly what I bring. I’m the person who can dial 80+ cold calls in a morning, still sound warm and human on the 80th one, and walk away with qualified appointments on the calendar. I’m equally comfortable calming an upset client in under two minutes or spotting a cross-sell opportunity that others miss. 

I’m organized, positive, and relentlessly results-focused. I listen like it’s my superpower, speak with clarity and confidence, and close every interaction knowing the customer feels heard and the company gained value. 

If you’re looking for someone who combines professional polish with real human warmth—and consistently delivers—let’s connect. I’m ready to bring that same energy to your team.