Jessica Lorraine A. Balderas

Balderas, Jessica Lorraine A. #24 Kamagong St., Phase 5, Hillside Subd., Bajada, Davao City 8000 - ---Skype ID: jess_balderas OBJECTIVE: To assist others while challenging and expanding my knowledge and understanding of the tasks at hand PERSONAL DATA: I was born in Davao City on the 15th of June 1986. I am married with 3 children, a Filipino citizen, and a Roman Catholic. I am well-rounded in Information Management/System. I speak English fluently and proficient in both oral and written communication. I can work well under pressure, hardworking, and can deal successfully across cultural barriers. I’ve been a virtual assistant for 5 years now. SKILLS/KNOWLEDGE: (From 1-10, 10 being the highest) • • • • • • • • • • • • • • • • • • • • Accounting/Bookkeeping - 8 Article or Content Writing/ Spinning - 8 Advertise Products/Services/Listings, Ad Copy - 9 Basic Programming Language - HTML - 8 Blog Management - 8 Branding - 8 Customer Service/Support - 9 Campaign Builder - 9 Database Management - 9 Data Mining and Data Entry - 9 Diary/Schedule Management - 9 Email Broadcasting/Marketing - 9 File Sharing/ Management - 9 Google Analytic - 7 Online Research/Purchasing - 9 Photo Editing/ Graphic Design - 8 Project Management - 8 Basic SEO - 8 Setting up Webinars and Online Meetings - 9 Social Media Management and Marketing - 9 • • • • Transaction Coordination - 9 Transcription (Audio and Video) - 8 Video Making and Editing - 8 Wordpress/Website Management - 8 SOFTWARE/APP USED: (From 1-10, 10 being the highest) • • • • • • • • • • • • • • • • • • • • Adobe Acrobat, Dreamweaver, Photoshop, Illustrato - 9 Google Mail / Calendar/ Drive / Outlook / Yahoo - 9 Dropbox - 9 Glip / RingCentral / Slack / Skype / Google Hangouts / Zoom.us / Teamviewer / LogMeIn / Join.Me (For communitaion and for meetings) - 9 Facebook / Instagram / Twitter / Linkedin / Pinterest / Youtube - 9 Asana / Basecamp / Trello (Task and project management) - 9 Amazon / eBay - 8 Xero (Certified Bookkeeper) / Quickbooks - 8 Infusionsoft / Zoho / BoomTown / Market Leader, Active Campaign (For Database) - 9 Mailchimp / Aweber (For Email Distribution) - 9 Microsoft Office - 9 Top Producer 8i / Trulia / Zillow / zBuyer / Keller Williams Accounts Management / MLS Accounts / Champs Post / Showing Suite / eEdge & eAgentC / Dotloop (For Real Estate) - 9 Meet Edgar / HootSuite (Scheduler) - 9 iMovie / Cyberlink / Sony Vegas / Camtasia / Animoto / Picasa / Stupeflix / Wondershare /Vimeo (For video creation and editing)- 8 Wordpress - 8 Canva - 9 Craigslist / Kijiji / JobsAdder - 9 Receiptbank / Hubdoc - 9 SendoutCards / Ostrich Baskets - 9 ClickFunnels / Zapier - 9 WORK EXPERIENCE: Executive Assistant (Flexi Sched, 5 Hrs./Week Only) Pacific Analytics Responsibilities: • • • • • Provide General Admin XERO Consolidation and creating weekly and monthly financial reports Online Research Schedule and Email Management Conduct document formatting Mar 2018 Till Present • Basic Data Analysis General Virtual Assistant (Part time) Soul of Gerringong, Gerringong, AU Jan 2018 to Aug 2019 Responsibilities: • • • • • • • • • • • • Guest bookings CEO schedule management and book flights Ad-hoc tasks such as research, document formatting, etc. All enquires via email and phone Guests payments: deposits, final payments, bonds using Quickbooks and Xero In-house needs ie. Catering, transport, contacts etc. Management of cleaners, bins, lawns Management of guest check-ins and check-outs Styling/prep of property prior to guests Stocks of all supplies such as ordering or managing levels Responding to social media enquiries Assisting with promotions where needed Bookkeeper/ XERO Assistant (Full time) The Bottom Line CPA, Knoxville, TN Oct 2016 to Dec 2017 Responsibilities: • • • Match Receipts Create daily, weekly and monthly reports Bookkeeping Real Estate Virtual Assistant/ Social Media Strategist (Part-time) The Velocity Group, Phoenix, AZ (Keller Williams) Responsibilities: • • • • • • • • • • • Blog Posting MLS/ Listing Management Creating marketing pieces and send to printers Request sign post installation Listings ads Database Management Email Distribution Website Maintenance/ eEdge Send out real estate forms and contracts Order gifts for the clients Social Media Management Feb 2014 to Sep 2016 • Email and Schedule Management Real Estate Virtual Assistant/ Social Media Strategist (Part-time) The Keitner Group, Toronta, ON (Keller Williams) Feb 2014 to Sep 2016 Responsibilities: • • • • • • Create calls reports and verify nurture calls using MOJO Infusionsoft (Create campaigns, organize and update database, process payments, update contact info daily, generate daily reports, etc.) Create/update real estate documentations Create list/database for marketing purposes Craigslist and Kijiji Ads Brivity Management Create listing websites Social Media Management Create Invoices for the ISAs CEO Virtual Assistant/ eCommerce (Full-time) Fox Finance Group, Brisbane, QLD Feb 2014 to Feb 2015 Responsibilities: • • • • • • • Create marketing materials Infusionsoft (Create campaigns, organize and update database, process payments, update contact info daily, generate daily reports, etc.) Schedule and Email Management Post products and services Website Management Social Media Management Admin/ Ad hoc Tasks CEO Virtual Assistant/ General Admin (Part-time) The Papasan Team, Austin, TX Jun 2013 to Feb 2014 Responsibilities: • • • • • Craigslist Posting MLS entry Creating makerting pieces Database management Sending cards Online English Tutor Mangoi SLP Academy, Seoul, South Korea Jun 2009 to Apr 2012 Responsibilities: • • Constructs examinations that tests the learners proficiency level in the language Conducts English classes to Korean students Online English Tutor Teacherlang Academy, Seoul, South Korea Jun 2008 to Jun 2009 Responsibilities: • • Constructs examinations that tests the learners proficiency level in the language Conducts English classes to Korean students EDUCATION: Bachelor of Science in Information Management/System Ateneo de Davao University, Year- CERTIFICATIONS: • • • • • • • ClickFunnels Training (For membership site) Activerain Training Xero (Certified Bookkeeper – Completed 40pts) Transaction Coordination and Real Estate Principles and Practices Infusionsoft and Campaign Builder Training Linkedin and Facebook Marketing Amazon and eBay Training PC QUALITY AND INTERNAL ENVIRONMENT: • • • • • • • Memory: 8 GB 1600 MHz DDR3 CPU: 2.9 GHz Intel Core i7 Operating System: macOS High Sierra Version 10.13.4 Internet Connection Main Provider: Globe Fiber Speed: 80 to 100 mbps Internet Connection 1st Back-up Provider: Skycable Broadband Speed: 8 mbps Internet Connection 2nd Back-up Provider: Globe LTE Speed: 10 mbps (depends on the area) Webcam: A4tech Headset: A4tech