Jessica Jeanne Flor

JESSI CAJEANNEGANDOLAFLOR B16L30RoyalSout hTownhomes, Mar osAl var ezAvenue, Tal on5LasPi ñas-/- OBJECTI VE: Toobt ai naposi t i oni nyourcompanyaspar toft heHumanResour cesgr oupt hatwi l lut i l i zemy exper i ence, knowl edge, ski l l sandshar ebestpr act i cest of ul f i l lt hegoal s, vi si onandmi ssi onsetf or t hby t hebusi ness. SKI LLS: -Ent husi ast i c, r esul t sor i ent edHRpr of essi onalwi t hext ensi veexper i encei nt heBPOenvi r onmentand maxi mum exposur et ooper at i ons -Pl anni nganddi r ect i ngal lar easofHumanResour cest hati ncl udesbuti snotl i mi t edt o:empl oyee r el at i ons, compensat i onandbenef i t s, onboar di ng, payr ol landt i mekeepi ng, per f or mancemanagement , empl oymentl aw, pol i ci esandpr ocedur es, r ecr ui t ment , saf et y, cont i ngencypl ans, super vi si onand t r ai ni ng. St r at egi cHRbusi nesspar t nerexecut i ngHRbestpr act i cest oal i gnt heobj ect i vesoft heor gani zat i on whi l emaxi mi zi ngempl oyeepot ent i albyf ost er i ngaposi t i vewor kenvi r onmentt hatpr omot es empl oyeemor al ebydevel opi ngi nt er per sonalr el at i onshi pswi t hi nal ll evel soft heor gani zat i on ut i l i zi ngat t ent i veness, t r ust , andr espect . EMPLOYMENTHI STORY: HumanResour cesBusi nessPar t ner( HROf f i cer ) Hi nduj aGl obalSol ut i ons Apr i l2014pr esent Handl edat ot alof3accountLOBs–f i nanci al , heal t hcar eandf i t ness HRsyst ems–empl oyeei nduct i on, at t endancer ecor dappr oval , separ at i on, changei nr epor t i ng st r uct ur e, voi ceanduserI Dcr eat i on.ext r act i onofr epor t s, cr eat i onofmont hl yat t r i t i onr epor t , per f or manceappr ai salaccept ance, per f or mancei mpr ovementpl ani mpl ement at i on EMPLOYEERELATI ONS-Counsel i ng, di sci pl i nemanagement , separ at i onI nt er vi ews, at t r i t i onr epor t s andanal ysi s, t ouchbasesessi onsandgover nancemeet i ngs RECRUI TMENT-I nt er nalAssessmentpr ocess:JobPost i ng, r evi ewofappl i cat i ons, f eedbackst o Manager sonf ai l edappl i cat i ons, assessmentpr ocess, f eedbacksessi onst ocandi dat esperphase COMPENSATI ONANDBENEFI TS-Companyi ni t i at edbenef i t s, gover nmenti ni t i at edbenef i t s, t axr el at ed i nqui r i es, compensat i oni nqui r i es( movementandsal ar y, sal ar yr at ecomput at i on) , t i mekeepi ngand payr ol l , at t endanceconcer ns EMPLOYEEENGAGEMENT–pr omot i onofcompanyi ni t i at i ves, event smanagement ADMI NI STRATI VETASKS–201f i l emai nt enance, pr epar at i onofmovementf or ms, cont r act sand benef i t sst at ement , pr epar at i onofempl oyeer equest eddocument s( COE, et c. ) , l i ai sedocument sand mai l i ngofcor r espondence, per sonnelmovement t r acker , empl oyeemovementpr ocess:announcement , documentr evi ewandpr epar at i on ESTABLI SHI NGPARTNERSHI PS–agentl evel -qual i t yandt r ai ni ngl evel–super vi sor yl evel -assi st ance managerl evel -managerl evel -di r ect orl evel –MANCOM l evel SEMI NARATTENDED:Leader shi pI mage( Januar y2016) HRManager 2013 Sept ember2010–Januar y Tommy’ sExpr essMar tConveni enceSt or eCor p. Recr ui t i ng, t r ai ni ng( pr oduct sandPoi ntofsal esyst em) , coachi ng&mot i vat i ngst af f Anal yzi ngandpl anni ngt hesal esl evel sandpr of i t abi l i t y Pr epar i ngr epor t satt heendoft heshi f t / week/ mont h Keepst hecust odyoft her ecor dsoft hecor por at i on Dai l yi nput&moni t or i ngofi nvent or yi nMI Ssyst em Updat i ngper mi t s&ot hergover nmentr equi r ement s Checkst ockl evel s&or der i ngsuppl i es Ent err equi r edi nf or mat i oni nt osyst ems. Document at i onandFundi ngAnal yst August2010 Febr uar y2009– JPMor ganChaseBankNA–Phi l i ppi neGl obalSer vi ceCent er ChaseAut oFi nance Revi ewandanal yzesubmi t t edcor r espondencet odet er mi nei fi tmeet st hebusi nessr equi r ement s, i ncl udi ng compl i ancewi t hvar i ousst at eandf eder alr egul at i ons. Wor kcl osel ywi t hot herChaseAut oFi nancesi t esanddepar t ment st or esol vei ssues. Pr ovi depr ocesssuppor ti ncl udi ng: Responsi bl ef orent er i ngcust omerdat a, pr ocessi ngaccountandcust omersour cedocument s. Ver i f yaccur acyandcompl et enessofsubmi t t edcor r espondence. Communi cat eexcept i onsandaddi t i onalr equi r ement st ocl i ent s. I ndexpr oductdocument sandr out eappr opr i at el yf orr et ent i on. Booki ngandf undi ngdeal sf orChaseAut oFi nanceRet ai l&Leasedepar t ment Ef f i ci ent l yandaccur at el yr ecor dedf i nanci alandr el at eddat a. I nf or mi ngt eam l eaderaboutunusualsi t uat i onsaf f ect i ngpr oduct i vi t y&accur acy. Qual i t yassur ancecheckofdeal sf undedandr ecor dedcal l s CaseManagement , codi ng, cl assi f i cat i on, r evi ew&document at i on. I ndexpr oduct sdocument sandr out eappr opr i at el yf orr et ent i on. Ent err equi r edi nf or mat i oni nt osyst ems. Revi ewandanal yzesubmi t t edcor r espondencet odet er mi nei fi tmeet st hebusi nessr equi r ement s, i ncl udi ngcompl i ancewi t hvar i ousst at eandf eder alr egul at i ons. Cr eat esadhocr epor t sonendof daypr oduct i vi t y, qual i t yandat t endance. Ent err equi r edi nf or mat i oni nt osyst ems. Accompl i shment s/ Achi evement s: Over al lTopPer f or mer( 2ndQuar t erof2009) Over al lTopPer f or mer( 3r dQuar t erof2009) Over al lTopPer f or mer( 4t hQuar t erof2009) Over al lTopPer f or meroft heyear-Besti nPr oduct i vi t y 2009Besti nQual i t y 2009Oper at i ngPr i nci pl esChampi on( Cr eat eaWi nni ngCul t ur e) Pr evi ousBPOWor kExper i ences: CSR( AmazonUni t edKi ngdom) –NCO/ RMHTel eser vi cesAsi aPaci f i c 2008 Pr ocessAssoci at e( Wachovi aDi r ectAccessChecki ng) –GenpactLLCWachovi a 2008 Pr ocessi ngExcut i ve( HBI OCar ds)–HSBCE l ect r oni cDat aPr ocessi ngPhi l i ppi nesI nc. 2006 Cust omerI nt er act i onAssoci at e( TexasUt i l i t i es) –Amber gr i sSol ut i ons 2004 Pr evi ousHRWor kExper i ence: HumanResour cesCoor di nat or–MCEEDevel opmentCor por at i on December2005 Oct ober2004– EDUCATI ONALBACKGROUND: DeLaSal l eUni ver si t y 2003 2000- ABPsychol ogy Ver i t asPar ochi alSchool 2000 El ement ar y&Hi ghSchool 1990-