Jessica Felizardo

JESSICA G. FELIZARDO Block 4 Lot 7 Woodlane Phase C Malagasang 1A, Imus Cavite Mobile Number: - Email address:-Skype ID: jessfelizardo03 Objective A positive individual desiring to work at home in a reputable company, To represent business with a highly professional and caring demeanor. Profile Well qualified professional, exceptionally competent, oriented with strong work ethic, problem-solving, communication, interpersonal and teamwork skills. Career experience Prumerica Life Insurance Telephone Operator/Receptionist October 1999- July 2002 •Answers incoming calls •Assists other employees on some administrative works •Transfer calls from to designated area or department. •Encode and forward customer’s concerns to authorized personnel that will further assist the concern of the customer. Globe Telecommunications Telemaketer February 1999-October 1999 •Answers phone inquiries about the products. •Influences customers to buy or retain product or service by following a prepared script to give product reference information. •Solicit orders for goods and services over the telephone. •Explains the product or service to potential customers. •Contact businesses and private individuals by telephone to promote products and services. •Answers telephone calls from potential customers who are responding to advertisements •Attend company events to promote existing product and find prospective customers •Assists clients on aftersales concern as needed U-Bix Corporation Administrative Assistant February 1997- February 1999 •Provides general administrative and clerical support. •Answers calls from customers regarding company products inquiries. •Prepares and modify reports and distribute to the management for the scheduled meetings. •Schedules and coordinate lunch meetings of Sales Representatives. •Receives and assists calls for the Vice President •Assists in minor trouble shooting of computers First Insurance Services Corporation Account Executive April 1996-February 1999 •Plans and organize daily work schedule to call on existing or potential clients •Assists clients on after sales concern. •Meet up with clients to propose existing products Education Manuel L. Quezon University June 1992- March 1996 B.S. Computer Science Major in Information Technology References Evangeline CortezBPO INTERNATIONAL INC. Operations Manager - Miriam ZarateBPO INTERNATIONAL INC. Process Lead -