Jessica
$5/hr
Evaluating agent's calls to make sure the quality guidelines are met.
- Reply rate:
- -
- Availability:
- Part-time (20 hrs/wk)
- Age:
- 42 years old
- Location:
- Bago City, Negros Occidental, Philippines
- Experience:
- 9 years
Websites
Other
About
Ambitious and highly motivated Subject Matter Expert, Technical Support Rep, Customer Service Rep, Quality Assurance Specialist, and Recruitment Agent with more than nine years of BPO experience.
Expertise focused on assisting agents in analyzing customer reported trouble. Proven skills in providing customer resolution to resolve internet and phone issues. Demonstrated ability to deliver high sales revenue and reach the site's sales quota. Evaluated agents call to make sure quality assurance guidelines are met. Conducted interviews for new applicants.
Skills
Languages
