Jessica Dicla Alondres

JESSICA DICLA ALONDRES Profile Dynamic and results-driven Accounts Receivable Specialist with proven experience in data analysis and collections across both consumer and corporate sectors. My expertise in financial analysis and client relations ensures effective recovery strategies and seamless account management, positioning me as a valuable asset to any organization- /- Work Experiences -868 Bagong Silang St., Parang, Marikina City Education Bachelor of Arts in Communication | Cum Laude Pamantasan ng Lungsod ng Marikina - Awards and Certificates RGS Recovery Management and Collection Services, Inc. (RGS Global Solutions) 2023 – Present Manages Corporate Accounts Portfolio with a focus on Collection and Reconciliation, driving efficiency and maximizing financial performance. 2022 TTEC - Customer Service Representative | Healthcare Collections Agent 2023 Successfully engaged with delinquent members to collect outstanding healthcare plan payments, We Put Customers First Award ensuring high recovery rates and maintaining strong GLOBE 917 DAY 2024 Honor Graduate Eligibility (HGE) Cum Laude SY:- Dean's Lister SY:- customer relationships. 2020 Quantrics Enterprises - Customer Service Representative | Telco Collections Agent 2021 Expertly managed the collection of delinquent accounts for monthly telecommunications services, ensuring timely resolution and maintaining client Leadership Awardee SY:- relationships. Expertise 2019 Collections Account Management Customer Relations Effective Communication Data Analysis Attention to Detail Adaptability Flexibility Leadership 2019 Language English Filipino Junior Analyst Motortrade Nationwide Corp. - Junior Management Trainee Oversaw branch operations to ensure optimal performance and consistently achieved monthly targets. Character References Beverly Glorioso Gerald Ulanday Globe Telecom Globe Telecom Phone: - Email :- Phone: - Email :-