Jessica Claire Imperial
$3/hr
Specializes in Microsoft apps, admin tasks, and customer service. Adaptable and trainable.
- Reply rate:
- 50.0%
- Availability:
- Hourly ($/hour)
- Age:
- 34 years old
- Location:
- Pasig, Metro Manila, Philippines
- Experience:
- 10 years
Other
About
Work Experiences:
- Associate Security Engineer at Accenture Inc.: Oversaw SharePoint access, performed internal security audits, ensured compliance with security protocols, collaborated with project managers, drove process improvements, and created presentation materials.
- Quality and Assurance Analyst at Accenture Inc.: Analyzed customer complaints, monitored support cases, ensured quality standards, and initiated process improvements.
- Support Engineer for Office 365: Troubleshot technical issues, managed customer support interactions, and handled billing inquiries.
- Technical Support Representative: Specialized in troubleshooting Office 365 applications and Windows/Mac OS issues.
Skills
Languages
