Jessica Casco

Experience in managing the development, implementation and enhancement of strategies and technologies for projects..

Experience of developing strategic plans for communications and management for performance objectives.     

Tasks:     

• Build and implement strategy to meet financial and quality objective:  

• Develop, manage and motivate a strong effective management team.  

• Forecast industry and business trends and oversees the design and delivery training programs. 

• Manage multiple projects and prepare operation budgets.  

• Nurture client relationships and uncover opportunities for additional client support. 

• Ability to give full attention to what other people are saying.

• Ability to use logic and reason to identify the strengths and weaknesses of alternative solutions.  

Ability to work under pressure.  

• Team player.  

• Translation and interpretation skills.

• Rapid call handling in a fast-paced, demanding environment  

 • Excellent accuracy in typing and order taking   

• Customer relationship management and development   

• Customer loyalty programs and program up-sells  

 • Sensitive listening to understand customer needs and recommend products or solutions   

• Ability to quickly answer questions about the most minute product detail.