Jesika Babylon
Tel-
Email:-LI: www.linkedin.com/in/jbabylon
Web: www.jbabylonconsulting.com
Small Business Generalist
Summary
Highly focused on the needs of startups, small businesses and entrepreneurs, with the technical and social skills to perform
tasks both large and small. Combining a variety of interests, and a broad range of experience, as well as a home office and a
flexible schedule, meeting your needs is the only objective. A quick learner with interest in design, marketing, and copywriting
who can pivot when needed and functions well on a team as well as on individual projects.
Specializing in (but not limited to):
Tech Skills:
Mac and PC experience; typing-85wpm; Transcription both audio and visual; CRM software
packages including Salesforce and HubSpot; Spreadsheet creation and graphic design;
Research into and implementation of useful business tools; Remote work from a fully equipped
home office; Documentation, copywriting, proofreading and marketing; Travel and logistics
Soft Skills:
Customer service, education and training; Project management; Scheduling for C-level
executives; Training and supervising staff activities
Achievements:
Rebranded small virtual admin agency propelling visibility; Trained sales team to utilize CRM
boosting efficiency and ROI; Documented training procedures to shrink time to proficiency for
new staff; Created procedures to upgrade customer retention and satisfaction
Relevant Experience:
Director of Project Management at The Vieras 2018 – 2020
Scheduling, Email, Travel, Customer Service, Excel, Google Suite, Monday.com, Slack
Executive Assistant at StopLift, Inc 2014 – 2017
CEO management, Email, Travel, Hubspot, Conference planning, Office management
Hiring Manager/Trainer at TaskRabbit 201 1 – 2013
Customer Service, Documentation, Training, HR, Copywriting, Marketing
Administrative Assistant at Blue Line NDT 2010
Shipping, Packing, Quickbooks, Excel, Customer Support
Lead Service Technician at Verizon Wireless and Sprint 2001 – 2005
Scheduling and training employees, Delivering top notch customer and tech support
