Jessica Anne Mariz Mendoza

Jessica Anne Mariz M. Mendoza ❖ Address: 23 Jose Rizal Street Ibaba Samal Bataan 2113 ❖ WhatsApp: - ❖ E-Mail:-❖ Skype: jam092508 Objective To establish myself as an Impeccable Virtual Assistant to provide excellent and accurate service to my clients. And to be able to share my knowledge and experience with the company. Experience Alicia Sierra | The Hermann London Group [September 28 2019- April 16, 2020] o Buyer, Leasing and Seller Agent List Handling o Text Messaging Campaign o Email Campaign o Liaising with Showing Agents o Inbound Calls o Outbound Calls o Sending emails and property disclosures o Marketing Campaigns o Voicemail Drops o Drip Campaigns o Building Seller Lists o Building Buyer’s List Eric James |SkyBridge Capital Group / SkyBridge Property Group [July 17 2019- September 20 2019] o Building Investors Leads o Handling Small Business Loans Application o Handling Investors to form a collaboration with us o Cold Calling o Inbound Calls LaDonna Smith | Sharper Homes Solutions [October 17 2018- September 27 2019] o Code Violations and Evictions Scrubbing o Social Media Marketing o Comprehensive Market Analysis with or without MLS o Cold Calling o Inbound Calls o Email Campaign o Research o Text Messaging Campaign o Voicemail drops Campaign o Lender Side Campaign o Building Lenders List o Sending Email/Text to Lenders o Calling Lenders for Follow up Michael Whiteside | Harry E. Robbins Assoc. Inc. [April 17 2019-May 31, 2019] o Code Violations and Evictions Scrubbing o Social Media Marketing o Comprehensive Market Analysis with or without MLS o Cold Calling o Inbound Calls o Email Campaign o Research o Text Messaging Campaign o Voicemail drops Campaign Alexis Winnell | APEX Investments LLC. [April 16 2018-September 25 2018] o Auction Scrubbing o Auction Calendar Scheduling o Comprehensive Market Analysis with or without MLS o Cold Calling o Inbound Calls o Answering Emails o Research o Email Campaigns Residential Development LLC. [April 23 2018-July 31 2018] o Skip Tracing o Appointment / Calendar Scheduling o Comprehensive Market Analysis with or without MLS o Cold Calling o Inbound Calls o Research o Email Campaigns HR Associate and Virtual Assistant to the Compliance Director | CARES Treatment [June 2016-September 2016] o Conducting New Hire Orientation for New Hired Applicants o Phone Handling and Email Handling o Sufficient Knowledge about SalesForce o Setting up tasks for the Compliance Director o Interviewing Applicants o Creating Policies and Procedures for the Human Resources Department and Compliance o Social Media sites for finding applicants such as Craiglist, Facebook, and LinkedIn Marketing Assistant | Jumbla Pty. Ltd. [September 2015-February 2016] o Lead Generation o Managing all Social websites o Research task to have prospect clients o Setting up an appointment with all the producers and the prospect client for collaboration. o Creating monthly report for Marketing purposes 2 iRelationship Manager | Black Card Marketing Group [October 2014-March 2016] o Processing Orders o Processing Payments o Applying payments o Updating all Documents as per procedure is concerned o Communicating with Authors/ Speakers via email phone and chat o Creating Procedures for the Team o Communicating with third party collectors o Sending Invoices o Creating Procedures for the Team o Setting Webinars for authors o Sufficient Knowledge About Podio o Sufficient Knowledge About Infusionsoft iCustomer Satisfaction Representative | Black Card Marketing Group [July 2014-November 2014] o Handling Phone Lines inbound and outbound calls o Handling Emails o Handling Live Chat o Sufficient Knowledge about Podio o Sufficient Knowledge about Infusionsoft Technical Support Tier 1 | Convergys Philippines Inc. [December 2011-December 2013] It’s a Telco Company wherein I was able to assist customers with regards to their services, it's either their internet connection, VoiP problems or cable problems which I discuss and resolve it with customers. Customer Service Representative | Sutherland Global Services [February 2011- June 2011] It’s an Online Store Company wherein I was able to provide resolutions to the buyer side of the platform disputes for billing and items. Everything that covers buyer protection. Education College/Vocational [-] Philippine Women’s University Bachelor of Science in Pharmacy Asia Pacific College of Advanced Studies [-] Bachelor of Science in Nursing Secondary level [-] ALS Alternative Learning Center 3 Set of Skills ● ● ● ● ● ● Real Estates principles Proficient in computer Software Systems Phone and email Handling Capable of working under time pressure Able to read, write and verbally communicate in English Experience with the following Real Estate skills: - CRM Systems - Leads Sourcing (Real Estate Agent and For Sale by Owner) - Skip Tracing - Appointment Setting - Seller Leads Management - Comparables ● ● ● ● ● ● ● ● ● Lead Scrubbing through public records and social media Social Media Marketing Accounting Management Text and Voicemail Drops Campaigns Lead Generation Building Buyers and Sellers List Social Media Management Creating a streamlined process for campaign procedures Creating training materials for VAs that needs to be trained with the same campaign Character References: ● Will be provided upon request 4