Jessel Gorre

With over four years of experience as an ESL teacher, I've honed my skills in cultural adaptability and flexibility, having interacted with students from diverse backgrounds and age groups. This experience has shaped me into a communicator who can effectively convey complex ideas in a clear and relatable manner. Transitioning to a role as a book proofreader for five months further refined my attention to detail and time management abilities, as meeting metrics in turnaround time became second nature. Currently, as a Business Process Associate in an insurance company specializing in retirement plans, accuracy and confidentiality are paramount in my daily tasks. Exceeding team metrics with a productivity rate of 90% and an accuracy rate of 95%, I ensure that every detail is meticulously handled. My commitment to maintaining the integrity of sensitive customer information, coupled with regular collaboration with onshore project managers to ensure correct plan setups, reflects my dedication to excellence in every aspect of my work.