Personal Information
Jesse Browder
Kieferneck 4
Bedburg-Hau
47551 Germany
Tel: -
Email:-linkedin.com/in/jesse-browder767
Work Experience
Period
Organisation
Function
Activities
Period
Organisation
Function
Activities
Period
Organization
Function
Activities
Period
Organization
Function
Activities
-
Logitech Europe SA, Nijmegen
Project Mgr. and IT Procurement
-
Integrated Dell B2B portal into Logitech business
application that simplified equipment ordering
-
Instituted onsite vending machine dispensing
Logitech products and accessories for employees
-
Introduced Business Continuity to Logitech and
supervised several IT Disaster Recovery exercises Worldwide
-
Logitech Europe SA, Nijmegen
Senior IT Trainer
-
Promoted to Senior IT Trainer EMEA and English speaking Asia
-
Provided IT training and customized documentation
-
IT Onboarding process to introduce new employees
to commonly used IT tools
1995 – 2013
Logitech Europe SA, Nijmegen
1st / 2nd level IT Support
-
Over 100 employees (onsite & remote)
-
Active Directory admin, equipment, software and telephony
-
JIRA ticketing experience
1992 –1995
Logitech Europe SA, Nijmegen
Forecast Coordinator
-
Developed a system for automating the collection, consolidation,
and dissemination of EU Retail Sales Forecast
-
Automated European Sales out data
1
Professional Skills
Training Techniques
(sessions max 45 min)
Language skills
Technical Skills
-
Live presentation onsite (inform, explain, outline, Q&A) (10-40p)
-
Web/Video Meet (how-to, step by step, instruct, Q&A) (40-50p)
-
Dept/Team (issues, workarounds, clarify, Q&A) (10-20p)
-
Workshop (walk-in, bring PC, solve issues, Q&A) (10-20p)
-
Walk Around (feedback, observe, show presence) (office)
-
Onboard Web/walk-in (inform, outline, Q&A) ( new employees)
-
English: Native language
-
English Technical Writing
-
Google (Gmail, Google Drive, Google Apps, Lucidchart)
-
Microsoft Office (Word, Excel, PowerPoint, and Visio)
-
Microsoft Windows and Apple iOS
-
Smart device management (Android and iOS)
-
VPN, Video Conferencing, Telephony
-
Remote Tools (TeamViewer) support
-
Lotus Notes Administrator Certified
Support Tasks
-
Computer and end-user domain admin
-
Device maintenance (PCs, printers, notebooks. etc.)
-
1st & 2nd IT Helpdesk and JIRA Ticketing support
-
IT Training and Onboarding
Why do I want this job?
I am offering your company 25 years of IT experience.
This IT experience you cannot find today in any school.
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