Jessaly Umemoto Muto

JESSALY UMEMOTO MUTO __________________________________________________________________________________________ PROFESSIONAL SUMMARY Detail-oriented administrative professional with expertise in event planning, coordination, and execution. Adept at managing multiple tasks efficiently while ensuring deadlines and project objectives are met. Skilled in communication, time management, and leveraging digital tools for productivity and creative design. EDUCATION January 2022 – November 2022 - TESDA (Technical Education and Skills Development Authority)​ Completed Caregiving (Elderly) NC II​ Taguig City, Philippines 2017 – 2018 - STI College Fairview​ STI Academic Center, #70 Regalado Avenue, North Fairview, Quezon City​ Received Academic Excellence Award (1st Semester, BSCS) 2016 – 2017 - STI College Global City​ STI Academic Center, University Parkway Drive, Bonifacio Global City, Taguig City- – 2016 - President Diosdado Macapagal High School​ Barangay North Signal, GHQ, Taguig City 2006 – 2012 - Kapitan Eddie T. Reyes Memorial Elementary School​ Phase 2, Barangay Pinagsama, Taguig City, Metro Manila, Philippines EXPERIENCE: KindCo Consulting Inc. (June 2023 – July 2025)​ Part-Time Event Coordinator (Virtual Assistant) ●​ Supported a Canadian client in the events industry by monitoring project budgets to ensure each stayed within its allocation. Coordinated purchases and deliverables to align with the client’s preferences and requirements. ●​ Vendor sourcing, evaluation, and contract compliance ●​ Procurement request processing and tracking ●​ Ensuring accuracy of purchase orders and agreements ●​ Assist in planning and executing corporate events, ensuring seamless coordination. ●​ Provide administrative and logistical support for event-related tasks. ●​ Manage event communication, scheduling, and vendor coordination. Telus International Philippines Inc. (Nov 2021 – Dec 2024)​ General Administrator Analyst / Program Coordinator ●​ Maintains a close partnership with site leadership and cross-functional teams like HR, operations, facilities, and more. ●​ Attention to detail in reviewing contracts and agreements ●​ Time management and multitasking across multiple projects ●​ Proficiency in MS Office, Google Workspace, and virtual collaboration tools (Zoom, Teams, Slack, etc.) ●​ Responsible for managing ad hoc project tasks, including overseeing budget management and ensuring smooth financial operations throughout each activity. In charge of monitoring accounts against the annual budget, keeping the team on track, and preparing reports ●​ Stakeholder communication and support ●​ Procurement processing and documentation ●​ Oversaw administrative processes, ensuring efficiency and adherence to company protocols. ●​ Managed scheduling, documentation, and reporting to support business operations. ●​ Coordinated programs and activities, liaising with internal and external stakeholders. Telus International Philippines Inc. (Jan 2020 – Nov 2021)​ BPO Customer Service Representative ●​ Provided exceptional customer support, resolving inquiries and concerns effectively. ●​ Maintained high service quality and compliance with company standards. ●​ Handled client accounts and escalations with professionalism and efficiency. SIDE-B Inc. (Apr 2019 – Jan 2020)​ Part-Time Japanese Coordinator ●​ Acted as a liaison between clients from the Okinawa Government and Japanese media. ●​ Assisted in coordinating projects, meetings, and communications. ●​ Facilitated smooth interactions between Japanese and English-speaking stakeholders. iYES Language School (Sep 2019 – Dec 2019)​ Part-Time Marketing Employee ●​ Supported marketing initiatives, promotions, and outreach programs. ●​ Assisted in content creation and campaign execution. ●​ Engaged with clients and students to promote language learning services. Open Access Marketing Company (OAM) (Nov 2018 – Aug 2019)​ BPO Back Office Agent ●​ Managed data entry, scrubbing, processing, and administrative support for business operations. ●​ Ensured accuracy and efficiency in handling client information. ●​ Supported internal teams in meeting company objectives. PERSONAL BACKGROUND: Nick name : Ume Age : 25 y/o Visa in Japan: Spouse of a Japanese National Gender : Female Date of Birth : January 31, 2000 Place of Birth : Laspinas City, Philippines Civil Status : Married Nationality : Filipino Religion : Buddhist Language Spoken : Filipino; English - C2 (Advanced); Japanese – N4 (Conversational) Height : 4’11” Weight : 50kg SKILLS: ●​ Client Relations, Effective Communicator, Client and Service oriented, Detail Focus. ●​ Willingness to work around the clock to stay on schedules and meet deadlines. ●​ Advocated quality satisfaction through provisions of quality service. ●​ Proficient in Microsoft Office Suite & Google Workspace ●​ Experienced in Canva for graphic design and marketing materials ●​ Strong organizational, multitasking, and time management skills ●​ Effective email and social media management ●​ Keen attention to detail with excellent communication abilities ●​ Event planning, coordination, and execution ●​ Computer literate with a typing speed of 50 WPM CHARACTER REFERENCE: Name Position Company Contact No. Mrs. Irene M. Ariola Executive Secretary Masar Medical Est. (Qatar) - Mrs. Richelle R. Atchicoso Manager Coco Life (Philippines) - Ms. Rosey Cardinez Executive Assistant TaskUs Philippines - Mr. Yoshio Muto Elementary Teacher Hanadate Elementary School - (Japan)