Jessa Savellano

JESSA C. SAVELLANO Manila, NCR, PH | C: - |E:-Let’s connect on LinkedIN! SUMMARY Data-driven HR Professional with more than 7 years of experience in different facets of Human Resources and specializes in Niche Recruiting, Employee Relations, Strategic HR Partnerships, and Team Management. Have partnered and worked with various industries from BPO, Health Recruiting agencies, and E-commerce/Digital Marketing. Currently transitioned to operations and project management for various business niche within the organization. Have been offering paid HR consultations for remote clients based in Singapore, Russia, US and Canada. SKILLS • Leadership & Team Management • Full-Cycle Recruitment • Strategic Planning • Performance Management • Data Analysis & Reporting • Disciplinary Management • Relationship Management • Compensation & Benefits • Critical Thinking & Problem Solving • Employee Engagement • Collaboration & Adaptability • Employee and Labor Relations • Project Management • Payroll & Taxation EXPERIENCE 07/2022 to Current PROJECT MANAGER Outgive Inc. – Toronto, Canada Managing and executing business goals for projects launched by the company. Helping oversee operations and leadership across businesses and projects that need assistance in leadership, planning, and monitoring overall performance. Assisting the COO to manage and align brand owners and leaders to attain the business goals. The business niches that I am supporting in this company is an accounting/banking firm, various digital marketing & e-commerce solutions, and sales lead generation. Highlights as a PM: o Assisting and managing the newly launched sales lead generation team by vetting candidates to join the team, spearheading various A/B testing and researching ways to improve the process and building relationships with other brand owners making sure the success of the team. o Initiated to adapt data analysis by computing the average cost per connection request and the average cost per booked calls to ensure that the operational cost is within the budget and the output of the overall performance is aligned with the cost. o Spearheading the new CRM App by serving as the product owner of the app. Coordinating with stakeholders and serving as a bridge between the targeted users and the technical developers. This project aims to help and assist our lead gen team manage thousands of leads that need to be managed and monitored on a daily basis. Started last December 2022 and our project completion is at 70% to be completed in less than 2 months with proper time management, a clear set of expectations, and created clear product requirements and business needs analysis. o Managing in-house Canada-based employees on various projects such as course training projects and B2B growth projects. o 09/2019 to 07/2022 Created SOPs and performance KPIs for various teams & projects handled. SENIOR TEAM LEADER – TALENT AND PAYROLL Outgive Inc. – Toronto, Canada o Senior Talent Team Leader November 2021to August 2022 o Talent and Payroll Team Leader May 2020 - November 2021 o Talent and Culture Specialist September 2019 - May 2020 Strategic partner and leader in Talent niche recruiting. Managing a team of 8 recruiters: POC/Coordinators, Outreach/Sourcing Specialist/ Screeners to cater to all the recruitment needs of the company. From Full Stack Developers (PHP, JS, WordPress, Laravel), UI/UX Designers, Sr. QA Engineers, Graphic Designers, Paid Ads Strategist, Writers, Sales Specialists, SEO, Amazon Coordinators, Accountants, Bookkeepers, HR Practitioners to Administrative roles. Manages and oversee payroll team and process for 400+ remote employees. o Leadership & Team Management o Full-cycle Recruitment o Niche Recruiting o Lead Generation and Sourcing o Technical Recruiting and Interviewing o Data-driven reporting o Strategic Partnerships o Payroll Management Highlights: o Established the remote Talent Team from scratch from a one-man team department to a team of 9 with solid full-cycle hiring process flow and recruitment processes. While managing 2 team members in onboarding and payroll. o Helped and assisted the company to achieve company growth from 45 employees last 2019 to 400+ remote employees in present. o Successfully built a talent pipeline and led the remote Talent Team to consistently hire for different niche. From Full Stack Developers (PHP, JS, WordPress, Laravel), UI/UX Designers, Sr. QA Engineers, Graphic Designers, Paid Ads Strategist, Writers, Sales Specialists, SEO, Amazon Coordinators, Accountants, Bookkeepers, HR Practitioners to Administrative roles. Driving the remote talent team to close 80-100+ open roles quarterly for different niches. o Consistently achieved and hit Quarterly personal and team goals not lower than 80% completion rate. Cost per hire is always maintained between 150-200 USD per hire. Compared to the industry average of 3,000-4,000 USD. o Built and developed the New Hire Onboarding process for remote team members. o Created tracking dashboards for hiring managers and leaders using spreadsheet to automate the summary reporting directly linked to remote talent team’s hiring tracker for transparency and monitoring. o Built and established the processes and work flow for a new branch in Remote Talent Team - “Outreach Team” which focuses on Talent Lead Generation on LinkedIn targeting passive leads. o Implemented KPIs for the remote Talent Team: Average Time to Hire (to maintain quality of candidate experience), Average Time to Fill, Completion Rate & Success Rate (to ensure delivery of results to hiring managers from the time they requested until they hire and onboard the talent). Monitoring are automated on spreadsheet and transparent to each talent team members to monitor their KPIs and performance. o Created an automated spreadsheet from scratch to help employees monitor their benefits balances linked to an admin spreadsheet that serves as a database. o Improved the manual payroll system by creating forms for disputes linked to payroll file for easy managing and proper documentation. Created the pay slip automation and implemented bulk actions for payroll processing for 400+ employees. Resulted to 0 delays in payroll processing. o 07/2022 to 09/2022 Consistently receiving awards, promotions and merit increase. HR MANAGER – GENERALIST Worldwide HealthStaff Solutions Philippines Inc. － Gateway, Araneta Center, Cubao, Philippines Served as the main HR POC for all facets of HR: Recruitment, Legal Compliance, Labor Relations, Compensation and Benefits, Payroll and Office Administration. Assisted the newly launched business by building the HR handbook, Office Policy, Disciplinary Management Process aligned with PH Local Labor Laws, Payroll process, coordination with our corporate secretary and legal partner to comply to all business permit requirements for an offshore-company/BPO setup. Acquired a payroll solutions and completed the hiring for the required headcount needed for 2022. 08/2018 to 08/2019 HR ASSOCIATE – GENERALIST Health Carousel Philippines Inc. － Ortigas, Pasig, Philippines One-man team for all facets of HR and serve as the main and only Point-of-Contact for 50-60 onsite employees. o Full-cycle Recruitment o Payroll & Timekeeping o Employee Engagement o Performance and Disciplinary Management o Other Administrative Tasks o Compensation and Benefits o Labor Relations o HRIS Management Highlights at Health Carousel Philippines Inc.: o Successfully managed the HR Department as a one-man team with zero escalations and missed projects/ deadlines. Spearhead and completed the entire HRIS, Timekeeping, and Payroll Automation o project using a 3rd Party Service Provider. From evaluating 3rd party service prospects, kick-off meetings, planning, testing, implementation, and deploying of the system. Successfully planned and executed company events such as Monthly-themed activities, o Company Christmas Parties, Company Team Building, and Outings. 05/2015 to 09/2018 SITE HR ASSISTANT – EMPLOYEE AND LABOR RELATIONS SYKES Asia Philippines － Multiple sites in NCR, Philippines Served as an HR Partner and point of contact to assist, manage, and monitor performance, labor relations and disciplinary management. Worked with directors, account managers, team leaders and quality assurance. Managed more than 1,000+ headcount on various LOBs, from in-house support groups to clients from Fortune 500 companies on Technology, Financial and Telecommunications accounts. o Account Management o Performance Management o Disciplinary Management o Administrative Hearing Interview o Strategic Partnership o Coaching & o PH Labor Laws and Relations Milestones at SYKES Asia Inc: o Site HR’s Rookie of the Year 2015 EDUCATION AND TRAINING 02/2019 - 3/2019 Strategic Human Resource Management, Certificate Course University of the Philippines － Diliman, Quezon City, Philippines Best Back Home Action Plan, Final Grade: 96% 06/2011 - 04/2015 Bachelor of Science in Psychology Far Eastern University － Manila, Philippines CERTIFICATIONS 01/2023 Foundations of Project Management (Google) Coursera 05/2021 Certified Lean Six Sigma Yellow Belt Elevate Six Sigma, Credential ID GLETC-CLSSYB-1226 Best Presenter